[2021] Texture problems on PS4 / PS4 Pro

Hi guys,

I have reported this to the dev team to investigate.

In the mean time could you please try the following troubleshooting steps:

1. Rebuild PS4 database
2. Connectivity troubleshooting

Can you also make sure you have some storage available on your hard drive and that it isn't near full capacity.

Once you have done this could you update this thread to confirm if these steps have helped in anyway.

Thanks

Thank you for the update, I will inform the dev team of this.

Thanks for that information. This has been reported. Feel free to share any videos or screenshots with us here.

Thank you so much for the information so far! We really appreciate it.

Hey folks,

We do not have any updates at this time to provide for this issue, I can assure you that it has been reported to the dev team and is being monitored. When we have more information to share, we will do so.

Thank you for your patience and understanding.

Hi guys,
Thank you for all the information. I'll pass it on to the responsible team! :-)

Originally Posted by darkelf8383
Got some good (by good I mean terrible) footage today.

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This doesn't look good Could you please tell me for how long you've been playing before it happened? Is it happening only on matchmaking mode?

Originally Posted by Kean_1
Bumping this up as it seems some Community Staff still seems unaware of the issue when responding in new threads from others who have also noticed this problem and report on it.

Raziel is the one of the few who actually seems to have a handle on this as he has responded in another thread:

Hello everyone. As Kean_1 mentioned, I'd like to say that Ubisoft Support is well aware of this issue and it has been reported to our dev team. We are making sure to keep on top of our forums and reporting all new information we receive by adding it to the investigation.

Many reports I have seen specify PlayStation 4 Pro, but it does not appear to be limited to just that configuration.

I'm very sorry to hear that you are all experiencing this issue, we hope to have more information soon. I don't want you to feel as though you are being ignored, we are keeping our dev team up to date with these reports.

Thanks for the continued updates on this issue, folks.

Originally Posted by Kean_1
FYI.....

Just watched the weekly SOTG and they mentioned something that was not in the patch notes they were reviewing. "Drastic"improvements to "texture streaming" especially on console (e.g. things taking a while to load in, blurriness, etc.) will be coming in the TU3 update hitting next week.

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Sounds like they are also talking about texture loading delays to me which is great. At the 48:40 mark in the live stream.

I'm sure that the issue will be resolved

Hey guys! I have reached back out to the TD2 team regarding this issue on PS4. I apologize for the delay and appreciate you guys checking back in on this

Thanks for the continued updates on this, folks.

Regretfully, we have no more information at present but we have communicated with the team that this issue is still persisting.

Apologies for any inconvenience.

Hey Phishfood12!
Do you still experience this problem after going through the steps you'll find listed here?
Do you own a digital or physical copy of the game?