The Division 2 Dev Tracker


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Latest Patch NotesMaintenance - July 26th, 2019 (28 days ago)

09 Aug


Originally posted by usafwd

Whoa whoa whoa there... please stop making sense. If you don't stop making sense /u/ChrisGansler will come in here and start to insult you.

will come in here and start to insult you.

Your father smelt of elderberries!

Jokes aside, we're aware of this and will look into possible changes. Obviously this is more of a symptom how players feel about loot not being exciting when farming it, rather than sharing how exciting hopping around Clans is.

The ideal situation would be that your Clan vendor sells you something interesting or no Clan vendor sells you something interesting in that particular reset. You should not feel like leaving your friends behind in a Clan is the best option out there.

It's also one of the "loot systems" we'd like to hear more feedback from players. Should Clan (or other) vendors be a reliable source for high quality loot and if so how often?

Originally Posted by YggXD
in my case im on my world already and the only recommended mission is capitol building, but it says on pre requisites that i still have a undiscovered mission, but nothing blinks, watched shd already too on whitehouse, roosevelt is done, arena is done, im really confused because i started to see all the nodes with an interrogation too to see if one of them were a mission but no, they werent, and all the bases are at maximum lvl too
In this case, I would strongly suggest reporting to the support team, providing screenshots of your situation in order to investigate further.
Hello Agents,

We’ve noticed some of you reported not being able to access certain missions, such as the Capitol Hill Stronghold.
Because of this, we wanted to clarify how your agent interacts with the world when joining another players session.

Tom Clancy’s The Division 2 is an online multiplayer game where players complete a campaign to liberate Washington D.C. from the clutches of evil. To do this, players often – through matchmaking or through direct invites – join other players to cooperatively tack missions. When players do this, one player becomes the “host” while all other players become “guests.” Players join the host’s world, and may therefore not have access to the same missions.

When this happens, often you will see “Undiscovered Mission” listed under a mission prerequisite. You will still be able to play that mission – a group leader who has the mission unlocked may choose to “start mission” – however you will not get the... Read more

📸 Photo Mode Thread

Comment
14 days ago - Ubi-Lucipus on Forums - Thread - Direct
Captured the eerie atmosphere so well

📸 Photo Mode Thread

Comment
14 days ago - Ubi-Lucipus on Forums - Thread - Direct
Originally Posted by rapier17
I must admit I did. I thought it was a cracking mission on the whole.

Thank goodness I now have a coat for when it rains!
I am glad to hear that! And thankfully, I bet that rain coat will come in handy in the future as well
Maintenance has been completed and servers are back online.
Greetings Agents,

The servers will shut down for maintenance on Thursday, August 8th at 09:30 AM CEST / 03:30 AM EDT / 12:30 AM PDT.
Estimated downtime is approximately 3 hours.

Patch notes:

  • Fixed an issue that could prevent players from starting further Hunter encounters when doing previous Hunter encounters in a certain sequence.


Please follow this thread for any updates as the maintenance progresses.

Thank you,
The Division 2 Team

08 Aug


Originally posted by Rule34Kelso

I love you guys and please don't be offended but you really need to hire more competent people. "We don't have a solution" it's been weeks and this is a major issue in one of the biggest games this year from one of the biggest gaming companies.
Note this is not the only major issue that's taking time to be fixed.

We hear you. It's not something we think is acceptable either and the team is as unhappy as our players about it. The issue is that it's very difficult to find the sources of these issues and therefore the competent people we have here can't fix it.

Either way, we agree that this needs to be fixed asap.

Originally posted by kevinnatalee

Please do something with the sound in game it messed up so bad sometimes

We don't have a fix for the sound issues yet but it's our highest priority right now, together with the hit registration issue.

I mean, come on....

Comment
15 days ago - /u/ChrisGansler on Reddit - Thread - Direct

Originally posted by LevelNumber5

I didn't know you were specifically making mentions to before TU5, but in reality it doesn't matter WHEN the issue is NOW the Bullet Registration issue is going on, there are videos about this on youtube as well as threads here in the sub.

I'm not going to go sifting through it all to make your job easier,
I've already paid you for the game now I have to troubleshoot and debug my own game as well?!

Come on Chris, you really not making it easier to give you guys a break because with your response it sounds like you don't keep your fingers on the pulse of the title (which I absolutely know you don't because exploits and bugs that do become known by majority of the community get that way from the very same videos and postings I'm making mentions of).

Now Chris, if you'd like to submit my name for hire and a title like "Community pulse keeper", I'd gladly sift through the ton of videos and postings an...

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I aksed for videos before TU5 from Simon-says-what because he claimed that it's the same issue. We are very well aware that the bullet registration right now is a big issue for some players. We will likely not need further videos as we're now looking into the specific player accounts and their connection to our servers and other data.

Sorry if that wasn't clear. We know there's an issue now but we think that what Simon-says-what is talking about is a different issue that appeared before TU5 and has since been improved (read: not completely fixed). But there was the notion that it is the same issue, which from the videos doesn't look to be the case.

Thanks for reaching out.

I mean, come on....

Comment
15 days ago - /u/ChrisGansler on Reddit - Thread - Direct

Originally posted by usafwd

/u/ChrisGansler Great community involvement you've got there. You are the perfect example of how NOT to interact with your CUSTOMERS.
I didn't have too strong of an opinion of how Massive was handling things, but after reading your continued lame passive agressive comments towards a customer, I can firmly say that you are a failure at interacting with your games player base. Reading your responses is awful.

Thanks for the feedback.

I mean, come on....

Comment
15 days ago - /u/ChrisGansler on Reddit - Thread - Direct

Originally posted by Simon-says-what

See, and this is the perfect example of why communication with a corporate entity is such a fruitless endeavor in most cases.

You ask me to share a video, I comply. Then you pretend to be interested and transparent about an issue but all it took to completely halt the conversation was a single harmless question.

It isn't even a confidential piece of information, at least it doesn't have to be, but you can not even answer what the tick rate of your servers is. Let me guess, your server magicians have come up with some new approach to cut corners on the server costs?

This was a major complaint in TD1 and you promised to improve on that front for TD2.

Have you delivered on that promise? Well, hard to tell as you won't disclose that trivial information. You know pieces of information like that would help a lot to identify this issue or at least ruling out certain things in user tests. But of course giving out this information would also make Massive ...

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Sorry for the late reply. I'm unable to spend all day on reddit and sometimes my time just runs out before I can reply to everything.

We haven't discussed the tick rate publicly and I'll need to check if we want to. As it hasn't happened yet, I'd say it's unlikely. We had a pretty good podcast about the online structure in The Division though, if you like to hear about that here.

We also explained how the infrastructure will look like in The Division 2 ...

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07 Aug


I mean, come on....

Comment
16 days ago - /u/ChrisGansler on Reddit - Thread - Direct

Originally posted by Simon-says-what

Let's turn this one around for a second: You are not a developer, I am not a developer.

How can you say with absolute confidence that some bullets registering has a different root cause as no bullets registering? Just because the magnitude of the symptom is different, how can you know that this isn't the same root cause? Because on a more general level the symptom is the same actually: Bullets not registering.

You know it's very confusing when you pretend to be interested in videos so you can investigate further, and you previously stated that you guys don't know yet what the issue might be so you have to look at it from several different angles (server, player connection, account, etc.), but at the same time you want to tell me with absolute certainty that this isn't the same issue just because the symptoms are more or less extreme?

Sorry but this doesn't add up from any angle.

Either you know what the issue is, then you can say "Nope, this is n...

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So you don't have a video, right. Yes, I'm not a developer but I'm talking to the dev team every day. When they tell me that this issue is something new and we need more details to figure out what's happening then I'm asking the community.

Your assumption that we're doing this to keep people quiet and not asking more questions doesn't make sense to me and our approach doesn't make sense to you. I think that sums up the discussion.

I mean, come on....

Comment
16 days ago - /u/ChrisGansler on Reddit - Thread - Direct

Originally posted by LevelNumber5

Why do you all continue to ask for videos as if Youtube isn't flooded with youtubers making videos on these very same issues? this board has a min of 20+ postings a day related to ingame bugs and issues.

When you say,

Can you show me the videos you're referring to

I'm inclined to ask,

You don't use YouTube or read Reddit posts?

You're claiming these exist. I'm saying I haven't seen videos from before TU5 that showed entire clips of guns not registering on enemies, specifically not showing any damage numbers on enemies at all.

I mean, come on....

Comment
16 days ago - /u/ChrisGansler on Reddit - Thread - Direct

Originally posted by Simon-says-what

Sure, how about this video? https://www.youtube.com/watch?v=EZA8R3dlVL8

Was also posted as a thread here if I remember correctly.

that you so vehemently claim exists

You gotta be kidding me. First you blame it on the shooting range, didn't fly. Then on the player connections, and even their accounts, which won't fly either. And now you are acting like this is some sort of conspiracy theory?

This issue is very real, and every Division veteran knows about it. Maybe play the game every once in a while to know what people are talking about. I think that would generally be good advice for the whole team, given how the game has turned out.

I think that describes an agenda pretty well.

If you think calling out lies and excuses is an "agenda" and not just something that any person with a somewhat intact moral compass should be doi...

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  • First clip in the video, there are several damage numbers popping up. Clearly not an entire magazine not registering.
  • Second clip in the video, clearly damage numbers can be seen but the impact is not. Different again from what we're currently seeing, where the damage doesn't even register.

Then a bunch of PvP clips and single Sniper Shots not hitting.

Here are the current reports, just in case you haven't looked at them.

  • The video in this very thread. Full magazine into a NPC, no damage numbers show up at all.

https://www.reddit.com/r/thedivision/comments/cmvkj4/i_mean_come_on/...

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Originally posted by RMG2931

Wait what? You can get Exotics from loot room yellow crates??? This has to be a oops....

It's intentional.

I mean, come on....

Comment
16 days ago - /u/ChrisGansler on Reddit - Thread - Direct

Originally posted by Simon-says-what

I'm just going to pick this up because it's the most glaring try to discredit the dev team. The issue in the shooting range was never this extreme as what we're currently seeing. There were some shots not registering.

And yet, when this issue comes back in more or less extreme forms for almost 4 years it's safe to assume that the root cause here might be similar.

After the lame shooting range excuse people posted all kinds of videos, a lot of them also with full clips not registering, mostly in the DZs, but some also in PVE.

What you are seeing in this clip absolutely isn't a new issue, this has always been around. And the reason why people even noticed this issue in the shooting range is because that's where they decided to test this issue further, after experiencing it during regular gameplay and getting no real acknowledgment from you guys.

And you then just conveniently pretended that this is just an issue in the sho...

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After the lame shooting range excuse people posted all kinds of videos, a lot of them also with full clips not registering, mostly in the DZs, but some also in PVE.

Can you show me the videos you're referring to that showed entire clips not registering before TU5? It might be very helpful to identify an underlying cause, that you so vehemently claim exists. We made several changes when the shooting range was brought up and I can't recall seeing videos like we're seeing after TU5.

I am not on an agenda, I'm just calling you out on excuses and issues that never get resolved.

I think that describes an agenda pretty well.

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