Original Post — Direct link

Since i use Trackmania via Steam, i sometimes have the problem that my whole PC crashes when i try to start the game.

I launch the game and my mouse just freeze in place, looks like this typical hardware lag, where everything freezes for like half a seconds and then you can go on with whatever you did. But in this case, nothing helps except pressing the power button. No inputs are working, mouse freeze, keyboard does nothing, PC is just dead, even waiting for minutes does nothing.

I think that only happened after restarting the game. So closing and instantly starting the game might cause the bug, but i have no idea what it could be.

about 1 year ago - Ubi-TheBerry - Direct link

Hey there @Twitch-Schwabba,

Thanks for reaching out, I'm sorry to see you're having issues launching the game.

May we please know the specs of the PC you're using (GPU, CPU, RAM, OS, Laptop / Desktop)?

And if you haven't yet attempted any troubleshooting, could you please ensure you've given all the steps listed here a try?

Further to this, as it's freezing your entire machine, please also run a SFC Scan too, to ensure no OS files are damaged.

Please let us know how you get on!

about 1 year ago - Ubi-Chiral - Direct link

Thanks for the update @Twitch-Schwabba! Hopefully everything is good to go now! 🙂

Let us know if you encounter further issues, we'll be happy to look into it with you.

about 1 year ago - Ubi-MrM - Direct link

@Twitch-Schwabba Understood, thanks for the details !

Are there a lot of apps running in the background, in addition to Trackmania ?

A potential software conflict can contribute to the problem, and reduce the available quantity of RAM for the game.

about 1 year ago - Ubi-Pegasus - Direct link

Hello @Twitch-Schwabba

Thanks for getting back in touch to let us know.

In this case, I would recommend trying out a clean boot for your PC to test if any of your software might be conflicting with the game.

If the issues continue, please write back to let us know!

about 1 year ago - Ubi-Verse - Direct link

@Twitch-Schwabba Hi there 😊

I understand! Please let us know when the problem occurs again and we will do our best to help you out!