Anaïs

Anaïs



06 Nov

Post
    Anaïs on Steam - Thread - Direct
Welcome to Freak of the Week!

Here you get to take a closer look at the mutated monstrosities that have taken over earth.

Next up is the Raptor who's buffing his buddies - THE ALPHA RAPTOR! Take this hype beast out first unless you like stronger enemies and more pheromones (don’t answer that).




05 Nov

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    Anaïs on Steam - Thread - Direct
Hey, Extinction Elites,

Time flies, and it’s already been three weeks since we launched into Early Access. While we continue to push out minor patches and listen to your feedback, we wanted to start looking to the future and talking about what’s in store for the upcoming Early Access period.

Before launch, we published the first draft of our roadmap to whet your appetites and give you a glance at what we had in store. Since then, we’ve made a few adjustments and started to cement the timeline for our releases.

Without further ado, here is our November Updated Roadmap:



Our plan for the coming weeks and months is to alternate our updates between Supply Drops and Pre-Seasons. A few weeks before these releases, we will refresh our roadmap asset with more information on the approaching update.

S... Read more
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    Anaïs on Steam - Thread - Direct
Hello Recruits,
We hope you’re enjoying the game and taking care of the Emergence Event so we can get back to lower threat levels. We have a hotfix going into the game right now to improve the experience. Here are the details:

BUG FIXES
  • Fixed shutdown crash issue when the game was closed very early after launching it.
  • Fixed a multiplayer crash that happened after rejoining a session.
  • Added a notification to show up when the game runs on a PC below the min spec requirements.
  • Updated the graphics engine and fixed rarely occurring crash issues.
  • Fixed issue where players with multiple GPUs experienced a crash upon startup.
  • Fixed an issue with matchmaking requests sent to PlayFab.
  • Changed the wrong textures on decals to the right ones.

IMPROVEMENTS
  • Revert popup time got extended from 10 to 15 second...
Read more

29 Oct

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    Anaïs on Steam - Thread - Direct
Hello, Extinction Elites!

It’s been two weeks now (wow) since we launched the game in Early Access. The reception has been incredible, and it’s been amazing to see how you have responded to the game.

Launching a game is equal parts exciting and terrifying, as we both get to see your reactions to shooting dinosaurs first hand, but also need to face performance unknowns that come with the myriad of PC builds and configurations that are out there. While things went smoothly, it’s not to say everything went perfectly. Our last two patches were meant to hopefully fix most of the issues that caused problems. With that said, anyone who is experiencing crashes, load errors, and other performance problems should reach out to us via Customer Support so we can try to find a solution. Please be patient with us - we are a small team, after all, and our poor QA team is juggling a lot currently.
Ultra-wide support (i.e., 21:9 resolution) was an unfortunate oversight on our part,... Read more

26 Oct

Comment
    Anaïs on Steam Forums - Thread - Direct
Originally posted by lonewolf2002: Sorry but the discussions about bugs/issues should be here (where we bought the game) not on Discord/Google docs.

Using a wireless xbox one controller, no prompts for the controller only keyboard ones.

The settings UI with the controller LB does not work at all. The cursor stays on screen and there is bad drift (right stick). The UI controls with the controller make 0 sense, a mix of dpad and analogue sticks to do anything.

Are there any settings I have missed that could fix this?

Seriously thinking of refunding (will be my first ever refund) as controller support appears to suck bad (I have tried the community configs but nothing is good).:steamsad:

Hi! Since we're a small team keeping the feedback and issues gathered really helps us k... Read more
Comment
    Anaïs on Steam Forums - Thread - Direct
Please continue to report when you're having crashes via the links posted above so we can have a closer look and fix it faster, thank you.
Comment
    Anaïs on Steam Forums - Thread - Direct
Hi! Sorry to hear you're having crashes. Did the crashes appear now after the patch or have been there before? If you haven't already please follow these steps and send us your crash files (the guide tells you how) if it doesn't solve it for you. https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

23 Oct

Post
    Anaïs on Steam - Thread - Direct
Welcome to Freak of the Week!

Here you get to take a closer look at the mutated monstrosities that have taken over earth.

Next one on the list is the big and bad - THE BULL! Weighing over 10k kilograms you should run for your life not to get belly-flopped by this powerhouse.


Post
    Anaïs on Steam - Thread - Direct
UPDATE: More bug fixes have been added to the list since it was originally posted, and the patch is now live.

Extinction Elites, 

Thank you for your continued efforts in exterminating the dinosaur threat. Your live reports from the ground have been vital in helping us direct our efforts.

As we were ramping up towards launch, we have been prepared to receive community feedback on any major issues. This coming patch that will drop on Monday October 26th aims to resolve as many of these as possible, while paving the way for future content and quality of life updates.

Patch Highlights:

Stability fixes
Ultrawide monitor support for 21:9 1st Pass implementation 
Navbar popping up in-game
Finding matches in matchmaking has been made easier
Possible to remap keyboard for movement controls
Multiple audio dropout issues fixed

Following this introduction, you can find the full list of fixes and improvements. Additi... Read more

21 Oct

Comment
    Anaïs on Steam Forums - Thread - Direct
Hi! Sorry to hear about that! If you haven't already please report your bug here: support.secondextinctiongame.com with as much detail as possible so the team can have a closer look and find the issue. Thank you!
Comment
    Anaïs on Steam Forums - Thread - Direct
Have you gone through all these steps? https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load and when you say sent the crash report, do you mean clicked "send report" on the crash pop-up or sent us your crash logs like the guide in the link tells you how to do. If not please do so, so we can have a closer look and help you out!
Comment
    Anaïs on Steam Forums - Thread - Direct
Originally posted by Sam Hyde: When i am trying to log in it say that :
i need to send a report because something is not working .
i pay in the game on 13 october 2020 and it was 21 euro. After i pay it 10 min after the price was 25 euro. Can this be the problem why i cant even enter/join the game?
This is not the reason for the issue you're having. The price on steam was wrong and got corrected. If you're experiencing crashes please follow these steps: https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load if that doesn't help you please send your crash logs to us - the guide tells you how to do that. Thank you!

18 Oct

Comment
    Anaïs on Steam Forums - Thread - Direct
Originally posted by Melber:
Originally posted by TheBlasterMaster™: Check in Task Manager if it is really running. If it is, stop and try to relaunch.
I click on "play" on steam or on the desktop via the icon. But nothing happens. I watched the task manager. And the game process run for 1-2 second.
Hi! Please do these steps: ... Read more
Comment
    Anaïs on Steam Forums - Thread - Direct
Originally posted by I_Am_Smaug: Um I'm not sure if anyone else is getting this problem but i keep trying to run Second Extinction and i keep getting crash dumps and crash reports im not sure if its the game or my computer.
Hi! Please do these steps: https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load if it doesn't solve your issue please send us your crash files so we can have a closer look, thank you!

16 Oct

Post
    Anaïs on Steam - Thread - Direct
Hello, Extinction Elites,

What a week! Since launching Second Extinction into Early Access we’ve been overwhelmed with all the positive response and feedback to our little Dino Murder Simulator. We couldn’t be happier with the love you have shown us. But we also wanted to address some of the feedback you’ve shared directly, and let you know about our plans for the coming weeks.  

We have noticed a few of you raising some questions and issues around both matchmaking and forming a party in multiplayer. We wanted to let you know that you’ve been heard! On top of exploring potential bugs we wanted to clarify how things should work.

With matchmaking there are a few things to highlight. We are looking into why some of you are struggling to find matches but don’t have any firm leads as of yet. On launch day and on one other occasion Playfab did encounter some downtime and this would have blocked some of you from finding matches. Playfab is a piece of middleware that... Read more
Comment
    Anaïs on Steam Forums - Thread - Direct
Originally posted by Faustika: i joined randoms online and someone hacked research points and i got a ♥♥♥♥ ton, i thought it was a normal amount since i went into this game blind and me and these guys did everything on the map but after that my research points were frozen and i couldn't upgrade anything.
Hi!
Happy to see you've posted here because your review was locked for comments. There is no hacker or cheater. We have a rare issue at the moment where due to internet dropouts a player can get negative Research. This shows up in the UI as if they have billions of the material, but they can't spend it. We've found your account and fixed it for you.

For the rest with this problem: We're looking to resolve the issue, but in the meantime please reach out to us here: support.seco... Read more

15 Oct

Comment
    Anaïs on Steam Forums - Thread - Direct
Originally posted by ChrisGames: So, one of my friends has this problem.
I tried Team Viewing his pc but no fixes, i tried updating everything, now im making him updating to Windows 10 2004, he has 1903 right now.

Obviously he does have a decent pc which he can play many games, L4D2, Earthfall, Dead Island etc.
The only thing he haven't has min req. is the graphic card, which is a GT 740m.
i7 4700, 12 gb ram and the pc is a laptop.
I thought it could be Vulkan, but his pc supports it, so it isn't.

Now, i've seen many peoples having issues with this, and also myself have many different issues.
I don't think is only because his gpu isn't the newest and the most powerful one is the problem with the game crash as i have an i9, 32 gb ram and an rx 5700.

I can start the game, but often it does crash at launch, same error as my friend or another one.
"Error
SteamApps()->BisSubsc...
Read more

14 Oct

Post
    Anaïs on Steam - Thread - Direct
Hey Extinction Elites!

Happy Early Access Launch!

We’re super happy to have you with us in this exciting period. The team here has put a lot of hard work, energy, excitement, passion, and enthusiasm into this game and we are so excited to see our baby take its first wobbly steps into the wild.

Much has been said already about the game and what it is now - you shoot lots of dinosaurs in gory and satisfying ways. But I want to spend this moment to talk a little about our team here and what we hope to accomplish going forward.

Early Access, to us, means a couple of things:

First, it’s a way to get the community involved in the development of the game. I’ve loved reading about the cool dino mutations that some have thought up of, or the ideas about new gameplay that have been suggested. If Second Extinction is our baby, you - the community - is its teacher. We want to realize the potential of the game but within reason - there are some things th... Read more
Comment
    Anaïs on Steam Forums - Thread - Direct
Originally posted by BL00DR4GE: Hello guys!

I need help cause like I said in the tittle, When I click to play in steam libary, Steam says me the game has started but there is no window open...

I have verify my PC configurations and I can normaly easy launch the game.

Do someone has an idea to help me?
Hi! Have you tried following these steps? https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load
If that doesn't work please create a ticket via the same link and we'll have a closer look at your issue.

09 Oct

Post
    Anaïs on Steam - Thread - Direct


It’s only four days until we enter Early Access, and what better way to celebrate than to give our game away in a competition?

Starting at 6.00 PM CEST there will be three competitions going on in parallel across three different social channels.

Discord (join HERE[discord.gg])
Give us your best meme! If you like memes so much, Discord, then let’s see you make one. In #Key-Competition you’ll find six meme-templates starring our heroes, a raptor, and The Rex. There will be six winners that will receive one key each. One winner per template. So what are you waiting for? Get creative. Put some roar (see what we did there?) energy into it.
You submit your entry... Read more