AndrewT

So it's not bricking your whole computer any more, is that right? That's some progress if so!

And the crashes now are when saving? Or just autosaving?  

Menzoberranzan said: Pass. Your help was just a complete waste of time and a prime example of the incompetence that Paradox has shown for years. Instead of helping YOU, AndrewT, made the problem worse.

Hate speech should not be tolerated.

Okay then ...  

Menzoberranzan said: I did in September of 2021. The issue remains without solution.

You closed that ticket without giving me a further chance to help you there.

Please open a new ticket or a new thread here, and I'll help you there.  

Did you see the post below yours?

Surviving Mars - No Text in Game Menu

Description No Text in Game Menu Windows Epic Store What is your game version? can't find out What DLC do you have installed? (DID NOT ANSWER QUESTION) Please explain... Read more

Please right click on ck3.exe ,properties, compatibility. Tick "disable fullScreen optimisations", untick everything else in there, Apply and exit.

Then run the game and in the launcher Game Settings menu set display mode to fullScreen, Vsync off, refresh rate 60. Is that any better?  

Freadz0r said: Same thing, here are the logs for the crash when starting the exe diredtly

Nothing of any use in there I'm afraid. The game is essentially not even trying to start, this is a very unusual case.

Make a new Windows user and log into Windows as that, and try the game there - any different?

If not, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button ... Read more

Menzoberranzan said: I have gotten this for every game that uses the Paradox launcher since September without any solution (none of the "suggested solutions" work) other than to run games from the executable. Honestly I won't be buying another Paradox game or DLC until they fix the issue.

Yours will be an unrelated issue to the one in this thread; he cannot start the game from the executable, while you can. Please make a new thread in the tech support forum of any affected game, and I'll help you there.  

That error log is completely different now, no mention of problems with the video driver/card. So that's progress.

Please right click on ck3.exe ,properties, compatibility. Tick "disable fullScreen optimisations", untick everything else in there, Apply and exit.

Then run the game and in the launcher Game Settings menu set display mode to fullScreen, Vsync off, refresh rate 60. Is that any better?  

I've seen one other report of Task manager having that effect. It's beyond weird! How/why Windows would run different with that utility going I cannot imagine, it makes no sense to me.  

I'm afraid your problem is due to running on unsupported hardware, specifically an Intel video system - the crash is in the Apple Intel video driver AppleIntelHD4000GraphicsGLDriver

It seems the 1.6 patches will not run on that unsupported hardware - of course our games and patches are not tested on unsupported hardware!

Your options are to stay on 1.5.1.1 , or only play on any other machine you have access to that has supported hardware, or if you have Apple Bootcamp installed boot into Windows and play there - some Intel video hardware is supported under Windows.

Sorry about that!  

Several mod errors in there. Do make sure you disable all mods while we work on this.

Please update that nVidia driver to June 2022 https://www.nvidia.com/Download/index.aspx?lang=en-us

Then right click on ck3.exe ,properties, compatibility. Tick "disable fullScreen optimisations", untick everything else in there, Apply and exit.

Then run the game and in the launcher Game Settings menu set display mode to fullScreen, Vsync off, refresh rate 60. Is that any better?  

Several errors in the Windows Update process in there, plus a crash in nVidia. Let's try some things:

- uninstall the nVidia video driver plus all other nVidia software
- reboot
- instal May 2022 https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again

- run the Windows Update utility
- apply everything it finds , and reboot again

- unload GeForce Experience if it is now loaded, and try the game again with a new test galaxy.

If you still get the problem, please attach here new copies o... Read more

You'd need to remove all these folders:

• ~/.paradoxlauncher
• ~/.local/share/Paradox Interactive/launcher-v2
• ~/.local/share/Paradox Interactive/launcherpath

If that still doesn't help, the log files please:

• $XDG_DATA_HOME/Paradox Interactive/launcher-v2/logs/ (if $XDG_DATA_HOME is set)
• ~/.local/share/Paradox Interactive/launcher-v2/logs/ (if $XDG_DATA_HOME is not set)

Hajky said: it does it for HOI4 as well

Naturally, as both games use the same installation of the sam... Read more

Those files look like the launcher is not even trying to start the game.

What happens if you run ck3.exe directly?  

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.



If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that... Read more

From that dxdiag I see our launcher, and CK2, are crashing for you also. You may have a larger issue than just this game!

Let's try a few things:

- update that nVidia driver to May 2022 https://www.nvidia.com/Download/index.aspx?lang=en-us
- run the Windows Up[date utility, apply anything it finds, and reboot
- then use this Windows repair tool:

...

Read more

That error log is odd, any mods involved here?

Does this happen at all at game start?

Does galaxy size make any difference?


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  

That is a known bug, that should be fixed in the next patch.

Meantime there's a workarounds here:

CK3 - PC Update 1.6.0.1

Hi everyone, We have released Update 1.6.0.1 for PC at 10am CEST this morning. The latter aims to fix the recent CPU Support Issue for Fate of Iberia (AVX issue) that you have reported after the release of Flavor Pack 2. Update 1.6.1 will be... ... Read more

Looks like you are in fullScreen with Vsync off, but have not capped the refresh rate. Try settings that to say 60 - any better?