AndrewT

AndrewT



28 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
If you haven't started any new campaign since, you can get the file Documents/Paradox Interactive/CK3/last_save.ck3 and move it to the /Save Games/ folder there.

Does that help?  
Comment
    AndrewT on Support Forums - Thread - Direct
Have you tried the UI scaling slider in the video options?  

27 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
Nyearsbronze said: I downloaded all of them, but I still cannot play the game.
Just downloading them does nothing, you need to actually run what you downloaded so the modules get installed. Did you do that?


Plus you are getting lots of crashes in nVidia software there, so do a clean reinstall:

- uninstall the nVidia driver and all other nVidia software
- reboot
- install the latest by fresh download ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Thifiell said: Also the game is starting very long, like 2-3 minutes. CPU 100%!
That's normal.

Thifiell said: Suddenly the problem is gone. It is weird, because yesterday after reinstall I had issues, ...
Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Please go here:
support.microsoft.com

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help, Has the game ever run OK on this computer? Or never?

IF NEVER:
Install AL... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
We have three possible workarounds that may solve it:



Disable IPv6
- Close CK3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/IPv6) and uncheck the box
- Select Ok
- Start up CK3 and should work.



Disable all other network adapters

  1. Go to Windows Control panel.
  2. Click on Network & Internet.
  3. Click on View Network Status.
    Quick Tip: You can also quickly access these settings by right-clicking the network icon in the taskbar and selecting the Network & Internet settings option.
  4. Click on Change adapter options.
  5. Right-click all network adap...
Read more
Comment
    AndrewT on Support Forums - Thread - Direct
FYI the only supported distro for this game is Ubuntu. And your Intel(R) UHD Graphics 630 system is well below the game's published minimum requirement in Linux, the Intel® Iris Pro™ 580

Has the game ever worked on this machine? Or never yet?

Are the Intel driver and Mesa versions completely up to date?


And what happens if you run the CK3 executable directly from a terminal command line? What output do you get there when it fails?  
Comment
    AndrewT on Support Forums - Thread - Direct
You say that 1.5.1.1 crashes on start as well. Was that the case before 1.6 was released, or it ran okay back then?

If it used to be okay but is not now, this is clearly a local problem in Windows or this machine, not a bug in the game.  
Comment
    AndrewT on Support Forums - Thread - Direct
That is odd. In Task Manager - Performance do you see CPU, GPU or memory maxing out?

Please attach new copies of those text and log files, thanks.  
Comment
    AndrewT on Support Forums - Thread - Direct
We still get all those video and DirectX 11 errors, very odd.

Let's look at the CK2 logs:

Please attach here your Documents/Paradox Interactive/CK2/settings.txt
From your Documents/Paradox Interactive/CK2/logs/ folder, attach here system.log , error.log , exceptions.log  

26 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
I suspect that older thread was for a different edition of the game, MS/gamepass perhaps?


Please try a Steam Flush Config
support.steampowered.com

Steam Support :: Clear download cache

support.steampowered.com... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
That's a different Windows error than we see in dxdiag. It does not look good I have to say!

If you revert to 1.5.1.1 in the Steam Betas tab for the game, does it start then?

And if you make a new Windows user and log into Windows as that, does 1.6.1.1. start then?  
Comment
    AndrewT on Support Forums - Thread - Direct
Has the game ever run on this machine? Or never?

But that Windows error c0000409 is a real worry. Crusader Kings 2 is free to play on Steam now, does it run okay?

Edit that pdx_settings.txt and find the renderer line. Change DX11 to OpenGL (EXACTLY like that). Does that make any difference?  
Comment
    AndrewT on Support Forums - Thread - Direct
If that doesn't help, can you test by connecting to the internet via a VPN or a mobile phone hotspot? That will rule out any firewall between you and us.  
Comment
    AndrewT on Support Forums - Thread - Direct
In the game launcher please set Display mode to Borderless. THEN go here:
support.microsoft.com

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help, Has the game ever run OK on thi... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
See that orange dot up the top right of the launcher? What does that say ?  
Comment
    AndrewT on Support Forums - Thread - Direct
In the game launcher please set Display mode to Borderless. THEN go here:
support.microsoft.com

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help, Has the game ever run OK on thi... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
What happens if you run ck3.exe directly from file explorer? Any error show up?

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .  
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.



Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.



Is that any better?  
Comment
    AndrewT on Support Forums - Thread - Direct
2022-06-25 22:40:51 [repository] [WARNING] Error in response: Get : contacting repo: Get https://api.paradox-interactive.com/patch/repo/launcher-v2_1-windows-64/_keys/public.gpg: read tcp 192.168.0.108:4766->151.101.2.217:443: wsarecv: An established connection was aborted by the software in your host machine.
Never seen this before! I don't know what nature of app or utility could cause this I'm afraid.

Are you aware of anything that could cause this?