AndyB

Wow what is this faux leather nonsense? Genuine cowhide or bust.

()

Also accurate

All things to be considered along with the request of a Roleplay category. Again, General Discussion probably needs some streamlining in the future so it could theoretically fit under there, or we could consider a separate spot under each of the platform sections. This is more of a thinking-out-loud post than any promises, mind - same with the Roleplay forum considerations. But thanks for the suggestions!

Further suggestions or requests for forum categories or layout changes should go to its own topic now though.

TSW would be the exception here, as far as I’m aware. At some point in the future, we intend to retire the old AO and AoC register-dot account pages in favor of the newer account-dot sites.

These concerns will certainly be brought up but I cannot make any promises of what course of action we’ll end up taking.

Drops expiring if not claimed within 24 hours of the end of a campaign is a design of the Twitch Drops system itself, and not something we can set or alter, as far as I am aware. I obviously can’t speak for Twitch Support about help for this, so I can’t guarantee anything about your request, but they’d be the ones to talk to.

I appreciate it, but I still claim some responsibility for the error in communication since this is part of my wheelhouse and all. Let me beat myself up a little at least ;p

And I do have to come in to defend my colleagues - there are developers and sysadmins staying on and working on stuff behind the scenes and the community/support team is all-hands-on-deck for the launch. G-Portal staff are also on the horn for all hours of the day, so I’d like to give them all some credit.

Anyhoo, certainly not an ideal situation but we’ll learn from it and do better next time. Thanks for rooting for us and keeping us honest.

Hey, sorry, missed this tag earlier today. Reply to a similar question in the Twitch Drops megathread:

For what it’s worth, I did add a notice to the OP earlier today (~10 hours ago) about needing to claim within 24 hours of the end of each day’s campaign, and a temporary notice out on social media stories urging folks to claim their items immediately upon receipt. Hopefully it helps mitigate any confusion.

I will confess I personally wasn’t aware of this limitation going into this campaign (and I feel real dumb about it, because this is something I should be aware of) and I apologize we didn’t make it clear from the get-go.

If we do similar Twitch Drops events in the future we’ll make sure the need to physically claim items within 24 hours of the end of the campaign is clearly communicated from the start. At this moment however, we’ll just have to continue moving forward.

I disconnected my Twitch account for reference and was still able to claim items after earning them. I claimed the Standard of the Dragon and Wolf Statue earlier today, but disconnected before claiming the Tunic of the Watchers.

How it looks on my desktop browser:

image1123×845 110 KB

How it looks on my Android Twitch app:

Regular reminder that while we’re totally fine if folks like or dislike this Twitch campaign and/or want to disagree with each other about it, please avoid ad hominem attacks. thank u

We have an idea why, but not an immediate solution. In the meantime we urge PlayStation folks to make certain you’re claiming your drops on your Twitch account as soon as possible after you’ve earned them.

This ensures they’ll remain on your Twitch account so when we do have a solution ready, you’ll be able to get all the rewards in game as intended.

There’s little support can do about the transfers at this moment, I’m sorry.

Chairs are hard. . Them and doors are deceptively annoying to make

Ah, hm.

Are you stuck?

I actually got this error once today at the convention I’m at. Good to know, although I’m sorry for the trouble.

(It was just during initial setup, it didn’t blow up on someone playing, don’t worry )

According to the Twitch dev documentation on Drops, “Any rewards earned by viewers will remain within their inventory, if they have earned them or claimed them already.” Under the section about Expired Campaigns.

My personal interpretation of that would be that items you earned but didn’t push the Claim button for should be there for you… but I’m not the one doing implementation on either side.

But if you’re getting a notification that says you have a limited time to actually claim it, well. You should claim the item right after you earn it. You can claim without connecting your account, so the items will sit in your Twitch inventory. Then once you connect your accounts, you should then get the crafting recipes in-game.

Edit: Twitch Drops in your Twitch Inventory must be claimed within 24 hours of the Campaign end date. Each day is its own campaign, so you’ll want to claim the item immediately after earning it.

Each day is its own individual campaign, technically. I believe it was set up this way due to some limitation otherwise.

Haha hey! Was good to meet you man, thanks for stopping by and for the kind words

Great question! If you indeed claimed the items then they should stick around on your Twitch account. Will ask around.

Transfers are not functioning for some folks and this is a known issue.