devtrackers.gg
We believe the issue is now resolved. Sorry for anyone who ran into these issues. We're doing some work to make sure prime time does not get interrupted tomorrow--we're finding where our capacity bottlenecks are.
We believe the issue is now resolved. Sorry for anyone who ran into these issues. We're doing some work to make sure prime time does not get interrupted tomorrow--we're finding where our capacity bottlenecks are.
The problem is that we are completly stuck in agent select. Since its not possible to lock in your agent, I keep getting send to the lobby and then it instantly finds a new game, and then the same thing happens again. Its not possible to leave the qeue because when I get sent back to the main lobby it directly finds a new game so its not possible to leave the qeue.
We're making sure dodge penalties are off for this duration. We think we know where the issue is occurring.
Hi all,
Sorry for the issues. We believe we've found the issue and are working on fixing. Hopefully a matter of minutes.
May have spoken too quickly on matter of minutes. The fix did have some improvement, but many players may still be having challenges getting into games. Partial fix, but still investigating knock-on impacts that are continuing to cause issues for players.
Hi all,
Sorry for the issues. We believe we've found the issue and are working on fixing. Hopefully a matter of minutes.
I'll have to get back to you as my friend is now offline. Last patch my fps definitely took a small hit - but this patch? it's close to unplayable. Solid 160 fps with no action but sometimes even drops below 100 during chaos.
At launch this game was absolutely rock solid in terms of performance. I'm just slightly worried it will become harder to run.
We're keeping an eye on patch over patch performance. We'll definitely review if we're seeing degradation there.
Any info on ranked introduction ?
none yet but we'll have an announcement soon about our intent
We made some adjustments that may have helped (seeing healthier metrics). Hoping this resolves for the players who had the issue (namely getting to the end of character select and the game not starting).
If you're still seeing the same game start issues from character select, could you DM me your shootergame logs? We'll take a closer look. C:\Users\YOURUSERNAME\AppData\Local\ShooterGame\Logs
We made some adjustments that may have helped (seeing healthier metrics). Hoping this resolves for the players who had the issue (namely getting to the end of character select and the game not starting).
My friend told me someone he knows was struggling for fps on EU servers but on NA servers it is much higher?
I hope you are aware of the current FPS drops in game? At launch this game was ABSOLUTELY solid for me but after the last couple of patches the game feels very sluggish.
Do you know when they feel that started? There's not a fundamental difference between the two regions as far as set up, but there are different levels of players on different servers, so possible we're reaching capacity hits for some players on a subset of the servers. Do you know what the fps they were getting before and what they're seeing now?
we 3 get into a lobby, 1 of us can't
picklock in. timer runs to zero and 2 of us get put into a new lobby, then that one reaches zero and we get split again. all of these lobbies have the same players on our team.
interesting, so it's the same 5 players that end up in the new game lobbies, but your party splits?
Currently can't even queue to get to character selection
Are you seeing any errors when trying to get into queue? or is it just failing to join the queue?
Everything is normal - just when all pick nothing happens and timer goes to zero, where nothing happens.
Thank you, that's good context!
We're actively looking into game start issues. When you're stuck in character select, are you able to select characters and it just never loads into game? Or do all characters show as unpickable?
Hi all,
We're actively looking into issues some players may be seeing with character select. Will try to update shortly.
Queue are off ahead of planned maintenance