BNGHelp

BNGHelp



24 Apr

Comment

Originally posted by UltiPizza

A few weeks is a pretty surprising timeline to fix such an essential mod. Also, are there plans to address the multitude of other issues that cropped up since the midseason patch?

Yes.

Comment

Thanks for the report. We’re aware and hope to get a fix out in a few weeks.

Comment

Originally posted by Sentarius101

Hi, whats the reason for communications like these being done through BNGHelp account and not the DestinyTeam account?

No reason, I’m on a different team. I just decided to respond here since I know this type of gameplay loop can happen longer than people like.

Comment

Hi. I understand that you’re annoyed that some quests like this make you go multiple places, but there are logistical reasons why this happens. Sometimes it’s how the quest was built as part of the overall gameplay loop and its incredibly hard after the fact to change it, such as in Season of the Forge where you had to visit Ada multiple times.

And other times it’s due to time or budgetary constraints. Full vendor performances take up much more time and budget to create than an upper torso performance in the holoprojector or just a voice recording.

In your example about going to the Farm then the HELM and back to the Farm, that’s intended as part of the gameplay loop since both locations are important to the story, but the main reason is because certain performances are hooked up at each holoprojector and we can’t put them all in the same place without other issues occurring.

We actually have many gameplay specialists who play through the content prior to re...

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20 Apr

Comment

Originally posted by Blaze_Lighter

Just in case you didn't see it, some people have been testing resilience and damage resist mods and have found no difference in their performance yet.

Resilience: https://youtu.be/yVWopqPbrmo

Mods: https://imgur.com/a/l6IRnYW

Might be a placebo, but if these reports do have legitimacy, you're definitely the one to find out!

Definitely a busy buggy week since that midseason patch eh?

some people have been testing resilience and damage resist mods and have found no difference in their performance yet.

Resilience: https://youtu.be/yVWopqPbrmo

Mods: https://imgu...

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Comment

Originally posted by PAN--

This is most defenietly not the first time you've heard about incoming damage being increased the higher fps players have lol

You're correct about that, but this is the first I've heard since update 7.0.5 went out where many players are discussing this particular resilience issue.

Comment

Hi. I haven't heard of this issue until now, but I'll start an investigation with the team.

Would any of you mind providing your Bungie Name to help with the process?

EDIT: Thanks all. We have enough information for now.

Also, thank you to whoever sent me a Reddit Cares message; I appreciate that you are looking out for my mental health and well-being. For those experiencing a mental health crisis, we have a list of resources through our website, too: www.bungie.net/mentalhealth.


08 Apr


25 Mar

Comment

The general rule to follow is that if you feel compelled to ask that then it’s wise to change it.


23 Mar

Comment

Hello. We acknowledged this issue the day of launch and it is listed on our Known Issues List.

Unfortunately, this is a complicated fix and has required more time than desired to solve.


22 Mar

Comment

This is an issue we’re investigating


19 Mar

Comment

Thanks for the report. We’re aware of the issue and are investigating the cause so we can determine a fix.

Comment

Thanks for the report. We’re aware of the issue and are investigating the cause so we can determine a fix.


16 Mar

Comment

This is something we've been discussing with our web/app team for a few months, but Stadia's shutdown and Lightfall launch took priority. No ETA on implementation but it is on the backlog. We're hoping to utilize the blog so that maintenance and other issues can be auto-posted here.

In the meantime, you can view this page (in English) for maintenance schedules: https://help.bungie.net/hc/en-us/articles/360049199271-Destiny-Server-and-Update-Status

We're currently exploring better and faster localization to that page.


26 Feb

Comment

Originally posted by LordRickonStark

only until lightfall drops, right? or would you suggest to delete it in any case and re-download it just to be sure

Only until Lightfall drops.

Comment

Originally posted by TheOverallThinker

How can you ensure people downloading normally tomorrow (when they are actually supposed to) will not face the same issue of needing to reinstall?

The measures above are only needed if ps5 players want to play D2 today. It won’t be possible to play D2 tomorrow until Lightfall launch, so there would be no reason to perform a reinstall.

Comment

Hi. You need to contact the store’s customer service team to get this issue resolved: https://bungiestore.com/customer-service

Comment

Originally posted by TheBurgerLorf

Those currently affected need to perform the following:

Will there be issues for people who got the preload and don't follow these instructions?

Other than not being able to play Destiny 2, no.

Edit: This is until Lightfall drops.