BNGHelp

BNGHelp



02 Dec

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Thanks for the report. We're investigating!

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Originally posted by FrozenWinter77

Completed the dungeon solo flawless and got the regicide emblem instead of the new one. Don't know how to use imgur, but this is my clear on dungeon report as proof https://dungeon.report/pgcr/14113707492

u/Destiny2teams u/BNGHelp

Thanks for the report. We're currently investigating!


01 Dec

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Thanks for your report. We just started an investigation into this issue.


15 Sep

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Originally posted by The_Ombudsman

Yes, I'm on that step, witness the convo, but Zavala isn't there when I go to that area. :(

One thing that may be an issue here; I've tried, several times, abandoning the Into the Depths quest, and removing the other legacy item, and then reacquiring them, hoping to trip something into letting me progress. But since the only place to reacquire these bits is the sonar station, and that's where one is to find Zavala... I expect that whole convo bit is supposed to get loaded when dropping into the HELM; since I'm getting the quest back right there, I wonder if me being there already is interfering with that. That quest won't show up in the quest terminal.

That is probably the issue. Can you obtain the quest and the other legacy item, go to Orbit, then launch back into the HELM?

You may have to abandon the Bladed Path quest first and then try go to Orbit and back to the HELM. You should be able to re-obtain the Bladed Path from the Quest Archive or the Ritual Table.

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Hey there. Appreciate the report about this - it's an issue we're investigating since neither quest should interfere with each other.

There is a workaround we discovered - if you completed the Baratrauma mission, the next quest step is step 37 which says to "Witness the conversation in the H.E.L.M." What you'll need to do is go to the Sonar Station in the H.E.L.M. that is beside the portal and you should see Zavala there. You need to stand next to him (like in this video) and witness the conversation between him and Drifter, then you can ...

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28 Aug

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Originally posted by Mastershroom

This one isn't specifically an exotic, but exotic-adjacent; the Potentiate Treads universal ornament that's designed to match the Flex~Enhance~Replicate ornament for Synthoceps doesn't glow when the Exotic itself does, i.e. when the Biotic Enhancements perk is active.

Would look way cooler if the Synthopants could glow too.

Thank you. Will investigate.

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Originally posted by robolettox

Hey, sorry to bother but are you guys aware of the issue with the trials hunter chest not being able to be made into an ornament?

Yes, we are aware of that issue and are investigating.

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Appreciate the report! I'll communicate these issues with the team to start an investigation.

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Originally posted by Lord_Gatsu

Hello. This was an intentional change we had to make to ensure that all arms and chest pieces wouldn't have gaps between them anymore. To do that, we had to unify everything to conform to specific alignment points on a Warlock's forearms. Some gloves, like the ones you highlighted, were affected, but the arms now better follow the player skeleton. Plus, Warlocks have elbows now :)


24 Aug

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Sorry about the wait. A few wires got crossed. This issue should be resolved now!

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Hello. What platform are you playing on? You should just be able to play the story in Throne World. No download is required.


23 Aug

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Thanks for your report. This is an unintentional change and we're investigating the issue.


01 Aug

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Originally posted by N1CKP1R35

Moved the Guardian Rank requirement for the Armor Charge Mods from Guardian Rank 6 to Guardian Rank 7.

So f2p still don't have access to mods..... nice

Small typo. Sorry about that.

EDIT: We've changed it to, "Removed objective to rank up the seasonal vendor from Rank 6 to allow all players to access Armor Charge Mods."


25 Jul

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Hello. Almost always does D1 have maintenance at the same time as D2. This is mostly due to both games using some of the same services.


18 Jul

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Originally posted by OldKingWhiter

The vast majority of the working population gets harassed. I have been harassed and had death threats, so I appreciate how unpleasant such things are. People aren't being harassed because they work at Bungie, they're being harassed because there are lunatics in the public who will harass companies and workers regardless of the company and the industry.

No one deserves it, but its just part of life in this f**ked up internet age we live in. Basing your PR strategy on the actions of 0.1% worst actors is strange to me, and I can't imagine many other industries acting this way.

We don’t accept that being harassed is “just part of life.” This kind of mindset is unhealthy, and we aren’t going to put ourselves in danger for a video game, much less Reddit.

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Appreciate the feedback.

Unfortunately, devs who aren’t even CMs are still being harassed just because they work at Bungie, so using the CM account on Reddit will put a bigger target on all of the CM’s backs.

I completely understand the want to go back to how we used to respond all the time here, but that time has passed. Until everyone can feel safe again, I wouldn’t expect to see many responses from us here for the foreseeable future.

However, just because we aren’t responding often doesn’t mean we aren’t still looking at feedback. As a legend once said, “we’re listening,” and while we can’t always act on the feedback, we do share it with stakeholders every single week. So please, keep it coming.

You may find us responding more on our own Help forums, so please report any issues to us there.


03 Jul

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We have no intention of abandoning Destiny; like most studios that support multi-IPs at the same time, we intend to do the same as them. You could argue about the support model we have now, which is fair criticism, but we’re working to be better.

Much like how D1 and D2 was in the first first year, if we see that the market wants something more and/or something different, we will course-correct as needed.


02 Jul

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Originally posted by CycloneSP

I'm curious about the character limitations.

is this in reference to those banner alerts you occasionally display in game for certain bits of info when we first log in?

that said, on another note: what if ya'll implemented something similar to what WotC did with their MTG:Arena client when they introduced a "mail" system to provide players with news and updates and such.

tho I can def see that being a lot of work, and still doesn't fully get around the multi-lingual issue...

Yeah, it’s basically the banner system we use to send out messages like Next Week in Destiny.

A mailbox system is one of many ideas we’re exploring for the future.

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What you’re asking for isn’t as simple as you think, especially due to character limitation and multi-lingual support. But we are investigating alternate methods to communicate to everyone.