Bramble

Hello

Thank you for the recorded video footage.

I’ve let the development team know about this issue.

In the meantime, please be careful with spamming the skip button while the gems loading animation is on the screen to avoid this issue.

Hello

I’ve closed this topic as the discussion has derailed and has become argumentative.

Please remember to keep things civil, and in accordance with the Community Guidelines.

Hello

I’ve raised this issue again with the development team.

Hello

Thank you for the screencapture.

I’ve let the development team know about this issue and included your screencapture into the report.

Hello

Thank you for the screencapture.

This is not a bug. As mentioned by other community members these are x3 of 5 minutes which sum up to 15 minutes total.

However, I can put in a Quality of Life request to reduce confusion about the xp boost for a single x1 XP boost for 15minutes.

Hello

Thank you for confirming the details.

I’ve updated the report with your account.

Hello

Thank you for confirming.

Please provide your invite code so the developers can investigate the issue further!

Hello

Thank you for the screencapture and the detailed description.

I’ve let the development team know about this issue.

Quick question:

• When you have your cursor stuck, does closing Underspire reset the cursor?
• Does closing and reopening the Gems of War app unstick your Underspire cursor?

Hello

I’ve bumped the issue with the development team, and added your account to the original report.

Hello,

Thank you for the screencapture.

I’ve let the development team know about this issue, and also included your screencapture into the created report.

Hello

Thank you for the screencapture.

For security and privacy purposes please Contact Support about this purchase issue.

Please also make sure to provide the following details:

• Invite Code
• Platform
• Purchase Receipt
• Purchase details

Hello

Thank you for the screencapture, and for the zoomed-in diagram.

I’ve let the development team know about this issue.

In the meantime, a few quick questions for the investigation:

• Did you notice this issue when you first opened the Underspire dungeon? or did this issue occur overtime as you were playing the Underspire gamemode?
• Which mode are you playing the Switch in? (TV Mode, or Handheld)
• Have you noticed this issue occurring in other areas of Gems of War? (eg. Main Menu screen)

Hello

Thank you for the screencaptures.

I’ve let the development team know about this issue and also included your images into the report!

Hello

I’ve added your screencapture to the existing report to the development team.

In the meantime, @DU54

• Please let me know what type of gamemode you had your battle in

Hello

Apologies for misreading this bug report.

I’ve taken another look at this report which has been correctly pointed out to be a bug, and have forwarded the details, alongside the screencaptures to the development team.

Thank you for the notice.

Hello,

Thank you for the screencapture.

I’ve let the development team know about this issue.

Hello

Thank you for the screencaptures!

This is not a bug as Skull gems and Doomskull gems are not a ‘mana color’ and therefore cannot be selected to transform to brown. (As referred to in the Troop spell)

Hello

Thank you for the video.

I’ve let the development team know about this issue and included the provided recorded video footage into the report.

Hello

Thank you for the screencaptures.

I’ve let the development team know about the issue.

Hello

Please provide your invite codes and platform so I can alert the development team about the resurfaced issue.