Bramble

Hello,

Thank you for the screencapture.

I’ve let the development team know about this issue!

Please note that this is purely a visual bug, and your actual gems inventory is not affected. (Unfortunately you don’t get an extra 42,000,000 or so gems )

Please also note that both the gems count going wild and the shop disappearing are both issues related to leaving the game running across daily reset.

Closing and re-entering the desired menu, or closing and reopening Gems of War will resolve this as a temporary workaround! ...

Hello

Just a quick heads up that I’ve merged the two threads as they are about the same issue.

I’ve let the development team know that this is also occurring on the Xbox platform.

Thank you for your understanding and patience

Hello,

As you are aware this is not a bug, however I can pass on your feedback to the development team to take into consideration.

Thank you for letting us know this happened to you!

Great to hear!

Thank you for confirming

Hello

Are you still tied in your current leaderboard?

Sometimes the board can take a little bit to update correctly, which may have caused this issue in your screencapture provided.

Hello

Please uninstall and reinstall Gems of War to ensure that you have the latest version!

Please let me know you go

Hello

Please confirm for me if Underspire has since reset?

Hello,

Just a quick heads up that the fixes for this issue has been rolled out!

Thank you for your patience.

Hello

Thank you for the screencapture.

I’ll let the development team know about this issue.

Hello

Thank you for the screencaptures, they’re greatly appreciated!

I’ll add your photos to the report to the development team

Hello

Would you mind to please provide your invite code?

Hello

For further investigation, please provide your invite code!

Also just in case, please ensure you have the latest version of Gems of War.

In the meantime, I’ll let the development team know about this issue on your account

Hello

Thank you for contacting support!

I’ve let the development team know about this issue in the meantime.

Hello

@chris1968

In the meantime, please answer some quick questions to make sure we’re on the same page.

• Which class are you having issues with?
• Is this class issue related to the Arena Battle?
• Please provide your Invite Code

Hello

Thank you for the report and for clarifying the reproduction steps. @Stratelier

I’ll put this issue on the development team’s radar for further investigation.

Hello

Thank you for the recorded video footage.

I’ve let the development team know abobut this issue you’re having, and also included your video into the report.

Also, thank you for all the self troubleshooting! It’s very much appreciated.

In the meantime: @DDPGreen

• Please provide your Invite Code for further investigation.

Hello

Thank you for the screencapture.

Please note that I have merged the two threads together!

I’ve let the development team know about this issue

Hello

Thank you for the screencapture.

I’ve let the development team know about this issue.

Good job on picking it up!

Hello

Thank you for confirming the issue has been fixed!

Enjoy playing

Hello

Thank you for the screencapture.

I’ve let the development team know about this issue and also included your image in the report!