CCP_Aurora

o7

We’re aware of an issue with the market that is causing transactions to be slow and sometimes prevents orders from being submitted (the workers are rebelling!).

We’re looking into it now, will let you know if I get more information.

We can’t always respond every time someone pings us, but this is a legitimately fun idea.

Morning Everyone,

We are aware of an issue that is affecting Mac users where only a black screen is visible and characters are unable to dock or undock.

We are looking into this issue and I will keep you updated as we have more information.

I HAVE BEEN SUMMONED.

I’ll add it to the suggestion list for GM week items

You will not be banned for playing on Linux. Here’s a post from CCP Snorlax with some information on getting EVE running on linux. ...

The 150k SP item in inventory was converted to the Broken Skill Canister. So anyone who still had that will have gotten the collectible.

Update 5/22: A fix went live at downtime today that restored the SP to the redeem queue for those accounts who had it incorrectly go to inventory as an item.

If for some reason you received the SP as an item on your account but have not gotten the SP in your redeem queue please submit a ticket and let us know. The item will continue to remain in your inventory until Tuesday next week.

This should be handled just like it is currently in wormhole space. The contract is canceled and the items will get sent back to hangar to be dropped.

Yep, I’ll put in to have that looked at here now. Thanks for letting me know.

There are some solid suggestions in here. I’m chatting with the web devs about what might be possible.

Also hoping to fix the background on the sides of the forum here that seem to have some issues…

Update 5/20 12:20: A fix is scheduled for this issue this coming Friday at downtime. Everyone who received the SP as an item incorrectly will have the SP placed in their redemption queue. You will still see the unusable SP item in your inventory, please just leave this in place for now - this will be taken care of after the weekend.

There was a fix scheduled for today - looks like it had to be delayed due to other circumstances surrounding the deployment.

Will get you guys a hard scheduled time as soon as I am able.

Thanks guys, sorry about the issues. We’re looking into this - looks like it was up in between the original post and now but has gone down again.

Will give you an update here when I have one.

Update: Bug report site should now be fixed again - let us know if you run into any other issues.

Just hang onto them for now, I don’t think you can contract them anyway.

I would recommend against this until a fix is in place. Shouldn’t stop you from getting your SP back, but just hang onto it a little longer before you decide to do so.

Spoke with the team today - a fix is in the works. Will give you guys more details when I know when it’s going live.

You shouldn’t need to worry about having to put in a support ticket. Since this has affected a lot of people at this point a fix will likely be global for everyone who is impacted.

If it’s still in your redeem queue it should be safe to redeem it now. The fix yesterday prevented it from going to inventory for those that haven’t yet redeemed it.

Just talked to the dev team - seems like your intuition there is likely correct here. The fix that was just deployed was to prevent the SP from being contracted to avoid further complicating the issue.

The final fix for those of you who are missing this SP is still being discussed and is anticipated to come early next week.

I’ll do what I can to keep you guys up to date on this.