CommunityTeam

CommunityTeam



10 Mar

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Hi folks,

If you still encounter issues with your subscription, you should directly contact our Support Team by phone. Here is our article on how to do that: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

If the subscription was purchased on Steam, please gather the screenshots listed in the "I subscribed, but the game still thinks I�m not a subscriber" section of this article: ... Read more
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Hi Caleb_Nokama,

If you're still missing your Cartel Coins and it's been more than 24 hours since you purchased your Cartel Coins, I invite you to directly contact our Support Team.

Here is our article on how to contact them: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

09 Mar

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Hi whydoesthisn,

Thanks for the report regarding those world bosses.

This is a known issue:
  • World Boss Mission "Priority Targets" have incorrect first bosses for Imperial and Republic.
As this thread is a duplicate of the main one: 7.0 Coruscant and Dromund Kaas world bosses are not updating Priority Target mission, I am closing this thread to avoid multipl... Read more

07 Mar

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Hi folks,

SWTOR Galactic Seasons Objectives from March 8th - April 5th are available! Learn more here.
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Hi jedikranma,

Thanks for the report regarding kai Zykken's boxes.

Our team is aware of this bug. I'll add it to the known issues list for visibility:
  • Kai Zykken's Unidentified Set Bonus boxes don't grant items.
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Hi folks,

The bug you're reporting about the Thyrsian Requisition Caches is a known issue.
  • Thyrsian Requisition Caches don't always contain gear.

03 Mar

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Hi folks,

Thanks for the reports regarding the Schematic: GSI Triangulation Enhancer MK II.

Our team is aware of this bug. I'll add it to the known issues list.
  • Schematic: GSI Triangulation Enhancer MK II doesn't create items and disappears after an area transition.
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Hi honkymonkey,

This bug is indeed in the known issues list:

ITEMS
  • Rakata gear can't be upgraded at the Operations Upgrade Vendor on the Fleet.
I am closing your thread as this one is a duplicate of the main one: Rakata gear not upgradeable.

02 Mar

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Hi folks,

Thanks for the reports regarding the bugs with Master Ranos' customizations.

Our team is aware of this bug and investigating it. For visibility, I'll add it to the known issues list:
  • Master Ranos' customizations can't be unlocked in the Collections.
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Hi folks,

The SWTOR In-Game Events for March article is now available here.

01 Mar

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Hi folks,

With 7.0, we transitioned away from armor-based set bonuses and as part of this we stopped all set bonus effects from applying beyond level 75. This includes the Victorious Pioneer's Set, so it is working as intended. The Set will still grant exp bonuses for players below level 75. We'll be keeping communication open regarding ways for players to level alts more quickly from level 75+.
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Hi folks,

A fix is being slowly rolled out through 11:08 AM CT (5:08 PM UTC) across all servers to fix the Weeklies and Galactic Seasons Objectives issue.

While servers will not be brought down, some players may experience a momentary drop in-game but will be able to play immediately after.
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Hi Pricia,

Thanks for your report regarding the disparency between Weeklies and Galactic Season Objectives.

I've transferred the information provided to our team. I'll update you in this thread when I have more information.
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Hi Eli_Porter,

The Guild Perks reset time has been changed and is now aligned with the Weekly Reset:
  • Guild Perks reset is now aligned with the Weekly Reset, on Tuesdays at 12:00 UTC.
This info can be found in the 7.0 patch notes.

28 Feb

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Hi folks,

Thanks for the report regarding Gabe Dovaro and the Balmorra Republic Bonus Missions.

Our team is aware of this bug. For visibility, I'll add it to the known issues list:
  • The Balmorra Bonus Series Mission is not granted after talking to Gabe Dovaro.
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Hi folks,

We understand that not all players have been granted their PTS rewards. The Support team has received these reports and the issues are being looked into.

As a reminder regarding the new MK-85 Log Mount, this specific reward will not be granted until the next game patch. Please refer to the 7.0 patch notes for this update.

All PTS rewards have been granted to all eligible players except for Kai Zykken�s MK-85 Log Mount. This reward will be granted with our next patch.

When this issue is resolved, we will update players.

25 Feb

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Hi folks,

Our team is looking into the Combat Style bug where players lose access to their first Combat Style. As there are multiple threads about this issue, we wanted to provide one consolidated update for this issue as opposed to responding to each thread and spamming the dev tracker.

We�ll add it to the known issues list as well:
  • Some players have lost access to their first Combat Style.
Please follow the ... Read more
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Hi khaleesirules,

There was an issue with Cartel Coins purchase which is now fixed. You should have received those on your account.

If not, I invite you to contact our Support team. Here is our article on how to do that: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
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Hi everyone,

The purchase issues are now fixed.

Thanks for your patience.
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Hi ItsRooksy,

As mentioned in this post: Purchase issues, our team is currently looking into this issue. I'll update the thread when I have more information.

I am also closing this thread to avoid multiple threads about the same issue.