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Hi there, @tazxmbxe
If your account was banned due to being compromised, and that ban is now lifted, you'll need to contact an advisor to have them secure your account. Please follow the instructions here for opening a case. Thank you.
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Hi there, @PikaGamer1256
It might just take some time for the ban to lift in game. It would be good to wait 24 hours. You also can try power cycling your network equipment and the system you play on.
Hello, @Kevzoo
I'm sorry to say, we can't help with bans over Answers HQ. If you have submitted 3 disputes and Terms of Service has declined to lift the ban, it will need to remain in place.
If your account has been investigated by Terms of Service 3 times and they have not found any evidence the ban was in error, it will not be lifted.
Edit: Thread locked since we cannot help with banned accounts.
If there has been no response, please open another case. We cannot help with missing content on Answers HQ, unfortunately.
Hi there, @MaxBlackGold
I'm sorry to say, there's nothing we can do to help with bans over Answers HQ. If you've already used all 3 of your disputes, the ban will need to remain in place.
Hi there, @zankyounoterr0r
I'm sorry to say, we're not able to help with missing content over Answers HQ. An advisor will investigate this for you though. To get in touch with one, please follow the instructions here for opening a case. Thank you.
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Hello, @cyrusgetbanned
We cannot help with banned accounts over Answers HQ. You can submit up to 3 disputes with ToS to have the ban reviewed. Instructions for this can be found in the article here. Thank you.
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@eduardoveloso wrote:
I got the same problem, Still trying to use the chat but has a terrible prompt and it's impossible to understand a reply. My PSN account has the following mail linked: 2c*****@disabled.ea.com neve saw it
Why is it impossible to understand the replies?
You'll need to contact an advisor to get help with account related issues.
Hello, @hre7lb3dqvhl
We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here. Thank you.
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I'm sorry to say, we cannot assist with banned accounts over Answers HQ. If you have used all 3 of your disputes, the ban will need to remain in place. I don't have any other details on your specific ban.
Thread locked to prevent further "necro-posting". Please follow the links in previous responses for more information on bans.