EA_Aljo

EA_Aljo



27 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

@Izukal 

 

Please see my previous response. I'm now going to lock this thread as we have no further information on Apex Legends Mobile.

Aljo.png

16 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @MrGreenWithAGun 

 

What has happened is you finished the first stage of 1000 and received the reward. The next reward is granted at 3000. Also, there are daily objectives that will reset so it's possible you'll see that happen.

Aljo.png

15 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @maomaoadj 

 

Apex Legends Mobile is no longer in production. If that changes, we'll make an announcement.

Aljo.png

13 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

@Inconsistent420 

 

We can't help with bans or warnings over Answers HQ. If you receive a ban in the future, you'll need to dispute it so that ToS will investigate it and confirm whether or not the ban was warranted.

Aljo.png

10 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

Hello, @Inconsistent420 

 

As the message says, this is just a warning and you can still play. You can find out more about why your account was actioned by contacting an advisor. A case can be opened by following the instructions here.

Aljo.png... Read more

09 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

@onlyprada66 

 

Please open a case with an advisor so they can take a look at your account. Don't submit a dispute. You should have an advisor take a quick look to see if there's anything else that can be done. Cases can be opened here.

Aljo.png

03 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @AbemaruX 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

30 Jul

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @Delishnnn 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

18 Jul

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @hopehopekissmw 

 

We're not able to help with banned accounts over Answers HQ. Please see the article here for more information on bans, as well as instructions for disputing them. Thank you.

Aljo.png... Read more

17 Jul

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @BoninYa 

 

We're not able to help with banned accounts over Answers HQ. If you haven't submitted 3 disputes already, please follow the instructions here for disputing the ban. Thank you.

Aljo.png... Read more

15 Jul

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @xhChopin 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

08 Jul

Comment
    EA_Aljo on Support Forums - Thread - Direct

@bingminer 

 

The case will most likely show up within 24 hours. If you got an email the case was submitted, your case should be awaiting investigation by Terms of Service.

Aljo.png
Comment
    EA_Aljo on Support Forums - Thread - Direct

@bingminer 

 

There are no online consultants available for bans. You'll need to submit a dispute so they can review the ban for any issues.

Aljo.png
Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @bingminer 

 

We're not able to help with banned accounts over Answers HQ. Please follow the instructions in the article here for submitting a dispute. Thank you.

Aljo.png... Read more

03 Jul

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @coughfe 

 

I'm sorry to say, we cannot transfer your content and progress to another platform account.

Aljo.png
Comment
    EA_Aljo on Forums - Thread - Direct

@IAmGamerFun 

 

If someone else accesses your account and does something that breaks the rules, that is still your responsibility as it is is up to you to make sure others aren't able to play on your account. You're welcome to dispute the ban by following the instructions in the article ...

Read more
Comment
    EA_Aljo on Support Forums - Thread - Direct

@blankwinder 

 

Even with new evidence, you've already had 3 investigations. The ban will not be overturned.

Aljo.png

02 Jul

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @IAmGamerFun 

 

Normally, you're sent an email with the general reason for the ban. Be sure to check any spam/junk folders. If you still can't find it, a case can be opened with an advisor. They should be able to let you know. Cases can be opened by following the instructions here. They also can su...

Read more
Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @blankwinder 

 

If you have already submitted 3 disputes and ToS has not overturned the ban, it will need to remain in place. If you have not submitted 3 disputes yet, please follow the instructions here to request another...

Read more

01 Jul

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @Jacksonbreno568 

 

We're not able to help with banned accounts over Answers HQ. More information on bans, as well as instructions for disputing them, can be found in the article here. Thank you.

Aljo.png... Read more