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Hello, @fqgqge51351
At the moment the following languages are supported on Answers HQ:
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We can't help over Answers HQ. Only ToS can investigate an account and possibly overturn the ban. You can submit up to 3 disputes. So, if you haven't used up all 3, you're welcome to submit another dispute. ToS will perform another investigation and let you know what the outcome is.
Hi there, @RHC_QHU777
I'm sorry to say, we cannot help with banned accounts over Answers HQ. You'll need to submit another dispute if you haven't done this 3 times already. More information on bans, as well as instructions for disputing the ban can be found here.
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Unfortunately, we're not going to be able to help with this. If all 3 disputes have been used, the ban will need to stay in place.
Hello, @Jayger_TW
I'm sorry to say, we can't assist with banned accounts over Answers HQ. If you haven't submitted 3 disputes yet, you're welcome to submit another by following the instructions in the article here. Thank you.
... Read moreHi there, @PierrelyO
We're not able to help with hacked accounts over Answers HQ. You'll need to contact an advisor to get some assistance. Please follow the steps here to open a case with support.
You can find more information on bans in this ...
Read moreHi there, @TauntingRihno
We're not able to help with hacked accounts over Answers HQ. An advisor will need to assist with this. To get in touch with one, please follow the instructions here. Thank you.
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It's not an automated process. Someone reviews the account to see if the action taken wasn't warranted.
Hi there, @Reinertzen
Try these steps to contact an advisor:
Let me know if that helps or not. Thanks!
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Thread locked. In the future, these reports need to be sent to a mod or CM via private message.
As a test, can you change your connection to use a mobile hotspot? I'd like to see if it works when on a different network than the one you normally use.
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!