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EA_Atic

EA_Atic



07 Dec

APEX COINS unavailable in some regions STEAM

Comment
    EA_Atic on Support Forums - Thread - Direct
@ZinouTheBeast We are currently investigating the issue with unable to buy Apex coins in some regions.

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03 Dec

(Xbox) MS Store says its optimized for X|S, but its not?

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @Lz_xCha0S  Next-gen players can expect a performance boost up to 1440p, with more formal enhancements planned for next year.

 

From here

 

/Atic 

 

 

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Now I see why they're selling this crappy game at 40% off

Comment
    EA_Atic on Support Forums - Thread - Direct
@escobarrio78 What issues are you experiencing on what platform?

/Atic

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SteamVR Oculus Quest 2 Crashing to Desktop

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @drnex  make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

 

You can also try to do a clean boot...

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02 Dec

Apex Legends won't work

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @Swift_Wolf7  make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

 

You can also try to do a cle...

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18 Nov

Story Progress Isn't Being Saved

Comment
    EA_Atic on Support Forums - Thread - Direct
@moore11b Cheers for the update! Standard smile

/Atic

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Cannot launch game

Comment
    EA_Atic on Support Forums - Thread - Direct
@bucknasty03XX cheers for the update! Standard smile

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15 Nov

i redeemed a code on origin but its not appearing on steam

Comment
    EA_Atic on Support Forums - Thread - Direct
@ADxSavageeMode2 we seen reports of delay and restarting steam a few times can help.

If its gone several days and still missing poke our Support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
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apex legends error reading pak file promo_2020_11_12.rpak steam

Comment
    EA_Atic on Support Forums - Thread - Direct
@Patt_Feniss have you tried reinstalling the game?

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i cant buy apex coins from steam in game

Comment
    EA_Atic on Support Forums - Thread - Direct

@Minastrid  its currently being investigated. 

 

No date on a fix currently been announced. 

 

/Atic 

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Xbox EA Account Disabled

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @Sk_Titan for Account issues it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
...

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12 Nov

Apex on Steam

Comment
    EA_Atic on Support Forums - Thread - Direct
@pawtato_cat There will be some difference between the version of the game. So doing locate game may not work on Steam.

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False bans are fun

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey, @Arsinistical when it comes to banned accounts it's not something we can help with on the forums and to dispute your ban please follow our EA help link https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/ ... Read more

11 Nov

Apex Legends crashing without error / apex_crash file

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @Dideek1337  @LAFAMlNE ...

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apex causes discord and background audio to stop working

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @ErrolG007  @mrblu03  ...

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Apex Legends Coin

Comment
    EA_Atic on Support Forums - Thread - Direct
@xkiawrsh Try restarting the game on steam a few times. We seen a delay on coins redeeming.

/Atic

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Crash when open friend list or invite friend (Steam)

Comment
    EA_Atic on Support Forums - Thread - Direct
@Shadow0212 with the latest patch to Steam are you still having issues?

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no link option on 1st steam launch

Comment
    EA_Atic on Support Forums - Thread - Direct
@SirDinkle2187 Your account is already linked if that happens.

If you go to this webbsite https://myaccount.ea.com/cp-ui/aboutme/index?gameId=ebisu&locale=en_US

You should see linked accounts on your EA account.

/Atic

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Ascension Soundtrack Missing

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @GreedieNewb  Could you try to power cycle the console and see if that helps. 

 

Power cycle the PS4 system

  1. Completely turn off the PS4 by holding the power button.
  2. Wait for the power light to stop flashing, then remove the power cable and leave the PS4 system for 20 minutes.
  3. Reconnect the PS4 system and turn it on.

/Atic 

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Origin-Steam unlinking

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @sugarzoid  @SoTastyMelon for Account issues it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.

 

I had a talk with our support teams and they can help you out on this. 

How to get in contact with EA support: ...

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