EA_Barry

@abracadabraabraa @Zeelmaekers 

 

Can I point out something so obvious that it is easy to overlook:

 

If you are seeing very poor performance on a mid-range rig, do check your display is connected to your GPU and not your motherboard video output!!

 

This can be s...

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@REALAPEXMODSYT 

 

Something that may help is to boot your console in Safe Mode and then choose Option 5, Rebuild Database:

 

https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stabilit...

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@Sp4ceB4lls 

 

Right clicking the game in Origin and then choosing Repair should fix this for you, thanks.

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@joestarboi 

 

If you think your account may have been compromised, please see the following link for info on how to proceed, thanks.

 

https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-accoun...

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@Flyinglizards35 

 

This error should resolve itself within the next 9hrs or so, 24hrs total.

 

Thanks.

@Ziox_KaaatH 

 

At stock clock speeds your GPU should be able to run at 100% usage all day long.

 

Check the following info and adjust your clocks (Base/memory) accordingly.

 

https://www.techpowerup.com/gpu-specs/geforce-gtx-1080.c2839

 

Make sure your monitor(s) is/are only conn...

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@Aiisukurimuu 

 

You are currently on the 431.60 video drivers.

 

Can you try a clean install of the 431.86 driver set, that is the Studio Driver set and should be more stable.

 

https://www.nvidia.com/download/dr...

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@azeem140 

 

Good news, thanks for letting us know!

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@azeem140 

 

Right click the game in Origin and then choose Repair, let that process finish and then retry playing.

 

Thanks.

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@KingCrong 

 

First, try just updating or reinstalling your video drivers. If the issue continues then try a more complete driver uninstall/reinstall...

 

https://answers.ea.com/t5/Technical-Issues/Apex-crashed-in-nvwgf2umx/m-...

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@12sinne 

 

Can you revert to the 431.86 driver set and let us know how you get on?

 

https://www.nvidia.com/download/driverResults.aspx/151050/en-us

 

Thanks.

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@iamballmeat @Nganjera 

 

Good news, glad this was relatively easy

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@iamballmeat 

 

Try right clicking the game in Origin and then choose Repair.

 

Let that process finish and then retry playing.

 

Thanks.

@KRTactical 

 

Thanks for posting, this will be useful for some people.

@BiboyJohnson 

 

I suggest adding that but then setting it to "0": 

 

"setting.mat_depthfeather_enable" "0"

 

Related info here:

 

...

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@azaanabousher 

 

Download and install any available Windows Updates: https://answers.ea.com/t5/Technical-Issues/Apex-crushes-after-EA-Respawn-log...

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@Boosie_Ferragamo 

 

Great, thanks for confirming.

 

We hope this will be resolved via an upcoming Origin update.

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@Boosie_Ferragamo 

 

Long shot: remove any unnecessary USB devices such as memory keys, hard drives etc. then reboot and retry.

 

Let us know your results here, thanks.

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@xO_Crafty94 

 

If you right click the game in Origin and then Repair, let that process finish and then reboot and retry playing, you should be good to go.

 

Let us know either way, thanks.

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@FatAndAngryGamer 

 

Thanks for posting.

 

Can anyone else confirm the above fixes this?

 

Thanks.