EA_Barry

@jenkk1z 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thank you.

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@pugger60000 

 

Did you repair as above, or something else?

 

Thanks.

@who1am2i3 

 

Whatever the reason for action taken against your account, if you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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@who1am2i3 

 

Whatever the reason for action taken against your account, if you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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@AlphazRD 

 

POPCNT is a CPU feature that is present on all CPUs that are at, or above the minimum system requirements.

 

If you cannot play due to this error, upgrading your CPU will be required in order to play this game.

 

MINIMUM REQUIREMENTS

OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faste...

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@asapsinaly @ShadoWawker ...

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@Y0_lVlAlVlA @ElctricTeddy ...

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@KibernetikHippo 

 

You are likely seeing a connectivity issue, please see the following troubleshooting info and help, thanks.

 

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

...

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@Huntnwabits 

 

You can make a report via our Advisors, thanks.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: ...

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@Cozzolino92 

 

System Requirements are a statement about performance and compatibility.

 

POPCNT may be a relatively obscure CPU instruction but the requirements for the game were chosen so that the stated compatible CPUs and newer would all have that instruction available.

 

The argument that older, relatively high performance CPUs should be able to play doesn't fly specifically due to this missing CPU instruction.

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@Matt68_ESO 

 

Thanks for posting. Running your hardware at stock clock speeds is a well known troubleshooting step and is even more relevant these days as so many manufacturers are doing 'Factory Overclocking'.

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@picklefingerss 

 

Let us know if disabling Origin in-game helps you here:

 

https://answers.ea.com/t5/Technical-Issues/Mouse-Cursor-On-Screen/m-p/7421534#M722

 

Thanks.

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@XLG-sKilleader 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thank yo...

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@Zerox50h 

 

This game requires the POPCNT CPU feature and the minimum requirements reflect that need.

 

MINIMUM REQUIREMENTS:
OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB 

 

Thanks.

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@Pretzelnutcake 

 

My point exactly!

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Thank players and help them 'Level Up' by giving them XP.
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@Pretzelnutcake 

 

My point exactly!

@DankingWeedman 

 

Good stuff, thanks for letting us know that worked.

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Thank players and help them 'Level Up' by giving them XP.
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@DankingWeedman 

 

You have some failed Windows updates in your Dxdiag, run Windows Update and install any available updates.

 

You say you do not have the XC-705 now, please generate and post a new dxdiag if your issue continues after installing the Windows Updates.

 

Thanks.

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If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!

@Royalshr24 

 

That looks like your GPU is overheating.

 

If you are overclocking, try running at stock clock speeds.

 

Thanks.