EA_Barry

@Zenkath 

 

Info on setting Windows Defender exclusions:

 

https://docs.microsoft.com/en-us/windows/security/threat-protection/windows-defender-antivirus/confi...

...

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@RevenantHilux 

 

Can you please try the following and let us know if that helps, thanks.

 

https://answers.ea.com/t5/Technical-Issues/DXGI-errors-on-RTX-cards-explained/m-p/8748111#M63712

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@Coolin227 

 

Please see the following link for info on this, thanks.

 

https://help.ea.com/en-us/help/apex-legends/apex-legends/apex-legends-and-twitch

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@Roskox 

 

Your machine may be trying to use the video processing on your CPU rather than your GPU. Please try these steps to help prevent that:

 

1. Open the nvidia Control Panel
2. Click Manage 3D settings
3. Click the Program Settings tab
4. Click the Add button
5. Select the game from the list or click browse and navigate to C:\Program Files (x86)\Origin Games\Apex\r5apex.exe
6. Select r5apex.exe and then Open
7. Customise individual settings if you like
8. Exit nvidia control panel and try playing.

Additionally, try this for a potential performance boost: ...

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@Midnight9746 

 

The following steps should help you here: https://answers.ea.com/t5/Technical-Issues/Failed-to-get-token-from-Origin/m-p/7755962#M36070

 

Alternatively, reinstalling Origin should also prevent this.

 

Thanks.

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@flack0spp 

 

Thread title edited as "name and shame" is not allowed here.

 

Please report suspected cheaters by using the following link, thanks:

https://www.easy.ac/en-us/support/apexlegends/contact/report/

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@TheneaSFox 

 

Your post is fine here.

 

Check the following steps as this will probably be user resolvable:

 

https://answers.ea.com/t5/Technical-Issues/Origin-Client-Crashing/m-p/7746292#M35602

 

Th...

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@lagoonyy 

 

Good stuff, thanks for letting us know.

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@lagoonyy 

 

Please try the troubleshooting steps posted at the below link and let us know how that goes, thanks.

 

https://answers.ea.com/t5/Bug-Reports/ENGINGE-ERROR-UTF-16/m-p/8504435#M18869

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@John1x6 

 

You may want to check that your TV is in "Game Mode", this will have a very noticeable effect on the perceived input lag, potentially around 70-100ms.

 

Check your TV manual for steps to do this, thanks.

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@Gibbleton @Aiisukurimuu ...

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@EXT_SinuriYT 

 

Good stuff, thanks.

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@abracadabraabraa 

 

Yes, connect your monitor to the HDMI port on your graphics card.

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@abracadabraabraa @Zeelmaekers 

 

Can I point out something so obvious that it is easy to overlook:

 

If you are seeing very poor performance on a mid-range rig, do check your display is connected to your GPU and not your motherboard video output!!

 

This can be s...

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@REALAPEXMODSYT 

 

Something that may help is to boot your console in Safe Mode and then choose Option 5, Rebuild Database:

 

https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stabilit...

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@Sp4ceB4lls 

 

Right clicking the game in Origin and then choosing Repair should fix this for you, thanks.

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