Whatever the reason for action taken against your account, if you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-ba...
POPCNT is a CPU feature that is present on all CPUs that are at, or above the minimum system requirements.
If you cannot play due to this error, upgrading your CPU will be required in order to play this game.
MINIMUM REQUIREMENTS
OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faste...
You are likely seeing a connectivity issue, please see the following troubleshooting info and help, thanks.
http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
...
You can make a report via our Advisors, thanks.
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: ...
System Requirements are a statement about performance and compatibility.
POPCNT may be a relatively obscure CPU instruction but the requirements for the game were chosen so that the stated compatible CPUs and newer would all have that instruction available.
The argument that older, relatively high performance CPUs should be able to play doesn't fly specifically due to this missing CPU instruction.
--------------------------------------------------------------------------------------------------
Thanks for posting. Running your hardware at stock clock speeds is a well known troubleshooting step and is even more relevant these days as so many manufacturers are doing 'Factory Overclocking'.
--------------------------------------------------------------------------------------------------
Let us know if disabling Origin in-game helps you here:
https://answers.ea.com/t5/Technical-Issues/Mouse-Cursor-On-Screen/m-p/7421534#M722
Thanks.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thank yo...
This game requires the POPCNT CPU feature and the minimum requirements reflect that need.
MINIMUM REQUIREMENTS:
OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB
Thanks.
-----------------------------------------------------------... Read more
My point exactly!
--------------------------------------------------------------------------------------------------
Good stuff, thanks for letting us know that worked.
--------------------------------------------------------------------------------------------------
You have some failed Windows updates in your Dxdiag, run Windows Update and install any available updates.
You say you do not have the XC-705 now, please generate and post a new dxdiag if your issue continues after installing the Windows Updates.
Thanks.
--------------------------------------------------------------------------------------------------
On taking a second look here, it may be worthwhile checking with your laptop manufacturer how to disable NVIDIA Optimus.
I do not want to give you specifics as you may need to change settings in your BIOS which your manufacturer can help you with.
p.s. It would be awesome if that resolves your issue and if you could post your results here too (positive or negative) please.
Thanks.
--------------------------------------------------------------------------------------------------
Thanks, I have marked @Bluelagoon2018 post above as the solution.
--------------------------------------------------------------------------------------------------
There are a few steps you can take for connectivity issues, check the following links for info:
http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
Read more
Please see the following links for basic and advanced connectivity troubleshooting and info, thanks.
http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
Read more
devtrackers.gg