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@islam_Mokhtari_2 Hiya, it looks like your PSN ID and Origin ID are from different regions - as Sony region locks DLC you'll need to request a refund via PlayStation Support.
-EA_Cade@islam_Mokhtari_2 Hiya, it looks like your PSN ID and Origin ID are from different regions - as Sony region locks DLC you'll need to request a refund via PlayStation Support.
-EA_Cade@HunterMeyer53 @HawkyyBoii Hey there, if you're game sharing then the Legion of Dawn content goes only to the account that made the purchase.
-EA Cade...
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@ScarySquirrel Sorry for the delay - can you confirm if this is still happening after the latest patch?
-EA_Cade@ScarySquirrel Sorry for the delay - can you confirm if this is still happening after the latest patch?
@DonaldJockTrump Odd, I would recommend opening the ports in your router in that case.
-EA_Cade@DonaldJockTrump Odd, I would recommend opening the ports in your router in that case.
@DonaldJockTrump OK, your ping times are great, but you're losing data. Are you hardwired or n WiFi?
-EA_Cade@DonaldJockTrump OK, your ping times are great, but you're losing data. Are you hardwired or n WiFi?
@AcTivE_MRVL Thanks for that info, any chance you can get me a video of this happening so we can get it up the chain to Respawn?
@AegisFalcon Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option?
@neto1aa That's really odd, can you try a full uninstall http://bit.ly/ManualOriginUninstall and then redownload to see if that resolves it?
@ScarySquirrel Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?
This will force the console to clear the cache, hopefully resolving the issue as well.
-EA_Cade@ScarySquirrel Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?
This will force the console to clear the cache, hopefully resolving the issue as well.
@growndan Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.
-EA_Cade@growndan Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.
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