EA_Charlemagne

EA_Charlemagne



04 Nov

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Originally posted by TehPandemic

I feel I should now mention that after todays update, I no longer crash. I have no idea if any backend fixed have been made, but I've played through 4 consecutive Fleet Battle matches with no issues whatsoever.

Glad to hear it! We fixed dozens of minor or rare crashing issues across the whole game, but we didn't list out each of them since so few were often affected by each.

Hey, pilots,

Following the release of some goodies based on The Mandalorian, we have a pretty large update that will provide a ton of great fixes, balancing improvements, and quality of life changes, much of which are based on your feedback.

To start things off, we’ve introduced a new mechanic for how matchmaking and lobbies work in our game. Here’s the rundown from Dan Kim, our Senior Systems Designer:

Dan: A new forfeit system has been implemented for Fleet Battles, replacing the old "Safe to Leave" and...

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03 Nov

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Originally posted by Jai_Cee

Will this fix the rank bug? I'm sick of being stuck at rank 0 since release day to the point of not playing any more.

Yes! You’ll be able to reset yourself so you can properly place.

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Originally posted by Mister__Sparkle

u/ea_charlemagne confirmed this was the patch on discord

Correct. Lots of fixes and balancing changes coming tomorrow.

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Originally posted by TehPandemic

/u/EA_Charlemagne any info on a fix for those of us still crashing in VR? No matter what level VR settings I use, after dying in Ranked Fleet Battles, death 2 or 3 produces a hard crash to Steam Home. Every single game I've attempted to play in VR has resulted in a crash and a leavers penalty.

Dogfight works fine, finished plenty of games but I haven't made it through one game of Fleet Battles.

Interesting. Could you get a bug report for this up on EA Answers HQ?

https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-squadrons-bug-reports-en


30 Oct

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Originally posted by Cutedge

/u/EA_Charlemagne can we get patch notes for 1.3? Was it only the framerate fix and a fix for mission 9 issue?

It was only those two fixes + the Mando content. We snuck them in so you wouldn't have to wait another week.

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Originally posted by leleko_

Edit.. In Brazil now I can find a match, but it’s taking much longer that it used to take before

We'll keep tuning until we get it feeling better, so thanks for the feedback!

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I believe we've actually got a balancing change coming next week that should render this inert. We'll monitor it, though.

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Originally posted by GodBlessThosePagans

Thanks /u/EA_Charlemagne ! I got placed into Mav 1 even though I won all my placements. I'm now hotshot 1 after grinding my tauntauns off.

If I reset, should I expect to get the same placement (mav 1) or could I potentially place higher? Thanks!

You'd likely get higher since the game thought you were fighting against Rank 0 players. Your call, though, since you might end up grinding above where you'd place. That's why we didn't force it.

Hey, pilots,

About a week ago, we deployed a very brief server-side maintenance and have confirmed that it has resolved the issue with players getting stuck at rank 0. However, this only prevents people from being affected moving forward, and players who are currently stuck in this state are still affected. Thankfully, we have a fix en route and wanted to give you all a heads up!

In Update 2.0 next week, we’ll be providing all players with the option to reset their rank. This means players unaffected by the bug won’t be forced to reset if they don’t want to. We know this has taken a while to get out, and for that, we apologize. The team has been working hard on getting this fixed as quickly as we can, but we know it’s put a damper on Fleet Battles for some of you.

Additionally, we also fixed the locked framerate issue on PC and the bug preventing players from completing Mission 9 in Update 1.3 that deployed alongside the Man...

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Comment

Originally posted by possuidu

Hey u/EA_Charlemagne could you look at us and tell us what is happening ? Ty

We just did a server-side tweak. Let me know how it feels now!

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Originally posted by COMPOSTED_OPINION

Releasing a patch and leaving your customers to scramble on the internet to figure out what was or wasn't fixed, with no clear ETA on when patch notes will be available, after what has been in my opinion, a very poor launch plagued with game-breaking bugs.

I'm justifiably frustrated at the lack of information coming from your team. You could've said "Here are the things we attempted to fix-- please help us by continuing to report bugs that may be local to your system so that we can have more data on issues when working on fixes."

To clear something up, we've said a few times now that there are no release notes for this update since the previous Pilot Briefing detailed what was being added and once we confirm the fixes are solid we will be messaging more widely what's been addressed.

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Originally posted by COMPOSTED_OPINION

This is just embarrassing. Are you honestly proud of your team's work /u/EA_Charlemagne? I don't expect an answer, but I hope you take the criticism to heart because your team has fumbled the launch of one of the funnest games I've ever played.

Wait, what's embarrassing? That we don't want to say something is fixed unless we're sure?

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Originally posted by tjbruening

I’m confused as to why this wouldn’t be widely publicized.

It will be once we've confirmed the fix is working as intended across all the many various pieces of hardware. We don't want to say "this is fixed" until we're sure it is for pretty much all our players.

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Hey! We're doing some backend tweaks to see if we can improve matchmaking times. Let me know how it feels in a bit.

Edit: Live now!


29 Oct

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Originally posted by Elrox

Is New Zealand included in that?

Yes. It's affecting the ANZ region.

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Originally posted by matthew4947

Didnt you say there were balance changes coming in next (this) patch? Are we getting patch notes?

No, not this one. The one next week has those changes.

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We took a first pass on some tuning changes but we may have over-corrected, so we’re going to keep trying to find the right balance between matchmaking times and match quality for ANZ players until things feel right.


28 Oct

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Originally posted by AaronMT

Hello /u/EA_Charlemagne I have yet been able to enjoy the game due to the refresh/frame rate issue that can be wildly discussed everywhere on the internet. Is there an ETA for a fix? It's been nearly a month now since release.

About nine hours ago as a secret part of this update!

Comment

If you were unable to complete Mission 9...maybe try again, too.