devtrackers.gg
Hey @stm39jn you need to appeal with our TOS team.
They will be able to review your ban and see if anything can be done: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
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Hey @stm39jn you need to appeal with our TOS team.
They will be able to review your ban and see if anything can be done: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
... Read moreHey @Dragonsoldier360 we are not able to help with issues like this on AHQ.
You will need to appeal with our TOS team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
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Hey @rodco21 I can see from your case that you have been speaking with our team and they have provided you all the info.
You need to continue to speak with them as they are the only ones who can assist.
Darko
Hey @rodco21 sorry to say but we are not able to assist with issues like this on AHQ.
All we can do is recommend that you take a look here and then speak with our team again: https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/
Darko
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Hey all, not AI but there is only so much that we on AHQ can do to assist and it is limited.
Any account, billing or issue that requires you to verify account ownership needs to be discussed with our live support team.
We simply cannot help with these issues here beyond directing you to the best avenue of support.
Darko
Hey all, it's unlikely that you have been scammed. It can happen that there's an issue with content arriving and when it happens you can speak with our support team using the steps above who will be able to assist you.
Darko
Hey all, for issues with missing items you will need to speak with our live support team: https://help.ea.com/en/help/faq/how-to-find-your-missing-in-game-content/
They will be able to review your situation and help get you sorted.
Darko
Hey @Shuriken5142 please don't bump threads from half a decade ago as we consider this spam: https://answers.ea.com/t5/help/faqpage
If you are having connection issues you will need to work on improving your connection.
Darko
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Hey @BladeX11883 only our support can remove a game fully, if you chat to them here they can get you sorted if possible: https://help.ea.com/en/help-home/
Darko
Did you try the steps linked above @leeknow251089?
Darko
Hey @Peposhakeikeo understand that you are frustrated but the only people who can assist you is our TOS team.
They can provide you all the info related to your sanction and are the only ones with access to this: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
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Hey all, if you are in-game and suspect another user of breaking the rules or cheating then you can report them here: https://help.ea.com/ca/help/faq/report-players-for-cheating-abuse-and-harassment/
Darko
Like mana from heaven @EisenPierrot.
Not really something that we can help with on AHQ, so the best thing I can recommend is to chat with our live support and they may be able to see where they came from: https://help.ea.com/en/help-home/
Darko
Issues with one game does not mean it is not connection @Stretchonutcho. It's all about bandwidth and if you are seeing issues then it can only be evident in one game.
Darko
Sounds like it me be connction issues @Stretchonutcho so let's take a look here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Let me know if it helps in any way.
Darko
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IF that is what our team has stated @Milli0286 then there is nothing we can do to change this on AHQ.
Darko
If you have a ban on your account @Milli0286 you will need to speak with our TOS team: https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
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Hey @Milli0286 if the team has responded to you then you need to reply directly to the email the team sent you.
Darko
Hey @IcyAlp you can find all the information related to trusted retailers here: https://help.ea.com/en/help/faq/where-to-buy-ea-games-v2/
Best of luck with it.
Darko
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