EA_Darko

EA_Darko



07 Feb

Comment
    EA_Darko on Forums - Thread - Direct

Hey @sharpcelery not sure what you mean by they are outsourced, our TOS team are an internal team and if they declined your appeal then it means that they found evidence that the band was put in place correctly.


Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @sharpcelery.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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03 Feb

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @haffelbot bumping threads in this manner, especially when you have nothing to add is considered spam and should it continue action will be taken. 

 

Darko

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02 Feb

Comment
    EA_Darko on Forums - Thread - Direct

Hey @arcadefl it is not possible to change how this works.

 

I understand you are frustrated and it's an outlier situation due to your account being stolen but in this situation, if our live support has advised that there is nothing they can do then this would be the case. 

Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

That's fine @Leopardo2nd as long as it doesn't continue to happen.


Darko 

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01 Feb

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Leopardo2nd please do not spam by posting the same thing on multiple threads.


Darko  

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Leopardo2nd all appeals to our TOS team are independently investigated.


Darko 

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Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban @stillkoy 

 

An email with the ban info will have been sent to the registered email on the account.

 

As mentioned on the page, not all bans are displayed on the ban page. 

 

The process to contact our ToS team can be found here: ...

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31 Jan

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @CrazyDaMiao this is working as intended and not something likely to change.


Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban @elsala 

 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @arcadefl when it comes to an EA account you can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime

 

That means if you unlink a Steam gamertag from your EA Account, you can’t link a different Steam gamertag to it in the future.

 

Darko

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27 Jan

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @CosmicRayys 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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26 Jan

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @Jastiger 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @CrazyDaMiao you can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime

 

That means if you unlink a Steam gamertag from your EA Account, you can’t link a different Steam gamertag to it in the future.

 

If our live support team has advised that they cannot unlink an account due to various reasons then this would be the case and not something that we on AHQ can change.

 

Darko

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23 Jan

Comment
    EA_Darko on Support Forums - Thread - Direct

Going to lock this thread as we do not allow discussions such as this here.

 

If you are banned then you can speak with our TOS team if you have any question relating to your ban.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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20 Jan

Comment
    EA_Darko on Forums - Thread - Direct
Going to go ahead and close this one off.

Any TOS related issues please speak with our TOS team.

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Comment
    EA_Darko on Forums - Thread - Direct

If you have questions or concerns around a ban @Reaper-of-Me please speak with our TOS team.

Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

Going to go ahead and lock this thread as there is nothing more that we can do to assist on AHQ.

 

Darko 

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19 Jan

Comment
    EA_Darko on Forums - Thread - Direct

Discussions like this aren't allowed on AHQ.


If you suspect another user of cheating please report them here: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @kondocher.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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