Sorry to hear that @GwenAlvarez-A36.
As the mobile game has been delisted this would mean that it is unlikely to be brought back.
We can pass your feedback on to the team but would ask that you not get your hopes up.
If gaming is having a negative effect on your health there is no harm in taking a break.
Darko
You will need to direct any questions trusted to your ban to our TOS team @GM-ZeisHauten: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
They are the only ones who can assist.
... Read moreHey @Stretchonutcho with which game is this, on what platform?
Have you tried any troubleshooting?
Darko
You will need to speak to our Terms of Service team @sunghee9401.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @machiiii the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You can contact our live support here @Ronnie4AP: https://help.ea.com/en/help/faq/using-ea-help/
Darko
You will need to speak to our Terms of Service team @Darkskull649.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @Iamahshing best to contact our live support here: https://help.ea.com/en/help/faq/using-ea-help/
Darko
Lot of errors and issues there @Sovafil so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
If the issue continues please make a new Windows Admin account and try there.
Let us know how you get on.
Darko
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