That's great :eahigh_file: Thanks for letting me know how you got on @MoleEliza99. 
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＊Accept as Solution button- If a post answers your question please let us and other players know by hi...
Hi @MoleEliza99, a quick heads up, I've merged your thread in with this one.
I don't think the Bug option will route this ticket to the right team. 🤔 The 'Report a bug' option helps you submit feedback on a bug or flag a potential bug to EA but it isn't an option you'd choose if you're looking for assistance with an issue like crashes or lost content, etc. I tested it and could see this message when I followed the options you've mentioned on the Help ticket:
Hi @MoleEliza99, a quick heads up, I've merged your thread in with this one.
I don't think the Bug option will route this ticket to the right team. 🤔 The 'Report a bug' option helps you submit feedback on a bug or flag a potential bug to EA but it isn't an option you'd choose if you're looking for assistance with an issue like crashes or lost content, etc. I tested it and could see this message when I followed the options you've mentioned on the Help ticket:
Hi @darkyoda51, ask Lolosh to contact the support team on this for assistance. The officer you'd like to promote will need to follow the steps to submit a help ticket from their SWGOH account to them to get the ball rolling on this: ...
Read moreHi @darkyoda51, ask Lolosh to contact the support team on this for assistance. The officer you'd like to promote will need to follow the steps to submit a help ticket from their SWGOH account to them to get the ball rolling on this: ...
Read moreHi @HypeBeastHT19,
The "Investigate your banned or suspended account" would normally be how EA players have bans looked into.
For SWGOH though, you are correct. You'd need to contact ...
Read moreHi @HypeBeastHT19,
The "Investigate your banned or suspended account" would normally be how EA players have bans looked into.
For SWGOH though, you are correct. You'd need to contact ...
Read moreHi @JCL1616, can you give me a bit more? What have you been trying?
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Hi @JCL1616, can you give me a bit more? What have you been trying?
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
...
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Hi @scylano, the Support team would need to take a look into your account to check this out for you. Follow the steps in this thread to contact them.
___________________________________________... Read moreHi @scylano, the Support team would need to take a look into your account to check this out for you. Follow the steps in this thread to contact them.
___________________________________________... Read more
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Hi @Ztyledk, yeah the options aren't super specific for guild issues. 😅 I'd suggest going with "Promotions and events". This option should route you through to the right team who can assist with changing guild names. You will need to submit a help ticket from your SWGOH account though. If you're unsure of how to do this, ...
Read moreHi @Ztyledk, yeah the options aren't super specific for guild issues. 😅 I'd suggest going with "Promotions and events". This option should route you through to the right team who can assist with changing guild names. You will need to submit a help ticket from your SWGOH account though. If you're unsure of how to do this, ...
Read moreHi @Arhangel_of_sky, compensation is done at a studio level. There's been no announcements made on this but it's no harm to keep an eye on the ...
Read moreHi @jonnys95s10, I've merged your thread in here. Guilds can only be renamed if the guild leader contacts the support team and requests it. Can you link this EA Help article to your guild Leader? It will walk them through how to contact ...
Read moreHi @jonnys95s10, I've merged your thread in here. Guilds can only be renamed if the guild leader contacts the support team and requests it. Can you link this EA Help article to your guild Leader? It will walk them through how to contact ...
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