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Hello @Samael6969,
unfortunately, unlinking and relinking a platform account that you use to play Apex with, you will lose most of your game progress and items. You can read up on it here.
Hello @Samael6969,
unfortunately, unlinking and relinking a platform account that you use to play Apex with, you will lose most of your game progress and items. You can read up on it here.
Hello @yqlovelight,
I removed the attachment as it contained an ID that I believe belongs to a different player, which falls under Name & Shame, which isn't allowed on the forum.
If you see a suspected cheater, please report them by using the appropriate tools. We can't take any action against such accounts on Answers HQ, and such pos...
Read moreHello @Just_Loonaa,
have you tried launching the game over the EA app? The coins will only appear on Steam after you do that.
- Pythia
Hello @Just_Loonaa,
if you have your EA account and Steam account linked, you should be able to download Apex on the EA app, start it from there, and it should synchronize your purchase with your account. After that, you should be able to play as you normally do from Steam and see your purchased coins there.
- Pythia
Hello @fncf0restwow,
that is really weird and worrying. Have you tried contacting support from a different browser? Or a different device? I suggest trying those things.
And are you going through support The EA app > Manage my Account > Hacked Account?
If you were hacked and there is evidence on your account about suspicious log-ins (which I imagine will be there), then you will be able to dispute the ban on your account. First, focus on recovering and securing your account. Sadly, we don't have access to account details here on the forum and therefore can't actually help you with your account i...
Read moreHello @fncf0restwow,
we can't access your account in the forum - for that you need to contact EA Support, who can look at your account and tell you if some part of it was unlinked or relinked recently and therefore might be at fault for the loss of your progress.
- Pythia
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Hello @fncf0restwow,
first off, I moved your post as you were posting in the wrong part of the forum.
That sounds like you potentially accidentally created a new account when you tried to reset your account. I would try logging into your original account again and if that doesn't work, contact EA Support...
Read moreHello @Subbing_7bbz_thx,
sadly we cannot help you with issues regarding bans and sanctions on accounts here in the forum as we don't have access to your account here. You will have to create separate disputes for both accounts and then wait for the TOS team to get back to you regarding the issue, which can take a few days.
- Pythia
Hello @markioni11,
sadly, we can't help you with issues regarding banned accounts here in the forum, as we don't have access to your account details. I recommend contacting EA Support again and putting in a dispute regarding this issue there. I would also recommend getting your account checked in case it got compromised...
Read moreHello @Aqua_Gradient,
did you read through the rules and requirements, and do both of you fulfil them? The gifting system is not region locked. What platforms are you and your friend playing on? Is it just happening with one friend?
- Pythia
Hello @Arrrrryan666,
there is a couple of requirements for this, one of which is that you have to have been friends for two weeks before you can give someone gifts. As you said that you've only recently switched, I assume that it's been less than two weeks.
Here is a help article regarding ...
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