EA_Pythia

EA_Pythia



15 Nov

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @JacobH762,

 

if you unlinked your PSN account from your current EA account it is linked to, you would automatically lose most, if not all, of your progress. This is also explained in the article regarding unlinking accounts.

 

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/


So even if there wasn't the one account in a lifetime limit, ...

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    EA_Pythia on Support Forums - Thread - Direct

Hello @king808kealii,

 

if you relinked your accounts, you will lose access to your items, and it will cause issues with many other features, such as the battle pass. This is explained in the article regarding unlinking accounts.

 

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

 

You can try relinking the account to the original EA accoun...

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Comment

Hello @pbey6vxrwc7b,

 

you can check here, if your PC EA account and your PSN account are linked:

 

https://myaccount.ea.com/cp-ui/connectaccounts/index?errorCode=15900

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

10 Nov

Comment
    EA_Pythia on Support Forums - Thread - Direct

Cross progression is being rolled out in waves at random, yes. Simply wait and you should get the message in the upcoming weeks.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment
    EA_Pythia on Support Forums - Thread - Direct

The prompt will appear on whichever platform you play first, after cross progression is rolled out to you.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

09 Nov

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @cool56298,

 

cross progression is being rolled out to the players gradually - you will get the message to merge in the upcoming weeks. 

 

Please wait for a while longer as the process to get cross progression to everyone is still ongoing.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @ShirakoDaKid,

 

cross progression is being brought to players in waves - your friends were simply in one of the earlier groups. You will get the message regarding cross progression in the upcoming weeks, as it continues being rolled out. 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @Jihadghassan,

 

no, an account does not need a minimum level - your other account will simply be identified as the primary account due to the higher level and the lower level will merge into that.

 

The Cross progression merge is still ongoing and is being brought out to players in waves. If you haven't gotten the prompt to merge yet, you will get it in the upcoming weeks. 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

08 Nov

Comment
    EA_Pythia on Support Forums - Thread - Direct

@iiiHatastudiii,

 

it is possible to merge two EA accounts, however, this will delete progresses, etc. of one account. Merging two EA accounts basically means that the games themselves will be transferred, but only the primary EA account will keep its progresses and items as it's only possible to transfer the games themselves to create one account, and it's not possible to move progress from one EA account to another. This also applies to relinking platform accounts, as progress is specific to the EA account, not the platform account.

 

In itself, you're not supposed to have more than one EA account, as this is something many cheaters use to get around bans. While it's possible to accidentally make a second account, it's recommended to merge these as ea...

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07 Nov

Comment

@Br4v0122,

 

if you send them an email, support will send an email back in the upcoming days. 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment

Hello @Br4v0122,

 

if you lost access to the EA account, please contact EA Support and try to regain access to that account. They might also be able to help you relink the Xbox account to the original EA account it was linked to - if you then linked a PSN account to that EA account, you would be able to play on PSN with your Xbox account.

 

Without connecting the Xbox account with the original EA account, there is no way of getting your Xbox items on your Playstation. 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @ZEXT_TTV,

 

as both are on the same account now, you should be able to use your Xbox account on steam, once you get the prompt that cross progression is happening for you. By unlinking and relinking your steam account, you most likely lost most of your items on there already. If your Xbox account is the higher level one, you will be able to play with it on steam.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment

Hello @Br4v0122,

 

unfortunately, if you didn't have both the Xbox progress and PS progress on one account, there is no way of getting the full Xbox account merged with your PSN account. If you want your Xbox progress and items back, after unlinking the account, please connect it to the original EA account that it was linked to.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

06 Nov

Comment

Hello @svuxdtbg0tpz,

 

if you unlink your Nintendo account from your first EA account, you will lose your items, and it can cause other issues as well. There is no way to merge the two accounts in order to take advantage of the cross progression feature without losing a significant amount of things on one account.

 

This is also said in the article regarding unlinking accounts:

 

...

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Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @LamarImNotBlack,

 

as already said here, if your progress of the two platforms is on two different EA accounts, there's no way of merging them without significant loss to one of these Apex accounts. 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

01 Nov

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @Repavo6,

 

when you unlink a platform account from your EA account, you will lose most of your progress and content from your Apex account - this is specifically pointed out in the article regarding unlinking platform accounts

 

You will have to connect them to your original accounts, if you want your progress back, for which you will need to contact EA Support as you can...

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Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @RoseSama12,

 

cross progression will happen automatically over the next few days. The platform account with the highest rank will be identified as the main account, and all other accounts will be merged into that one. We cannot influence or manually start this process - simply wait, and you should be getting the pop-up message in the next few days regarding the cross progression merge.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

15 Sep

Comment

Hello @B000ba,

 

if you want to appeal a ban, please contact EA Support - we don't have access to account information here in the forum.

 

https://help.ea.com/en/help-home/ 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

11 Sep

Comment

Hello @vitekbratek,

 

please follow this link to see the instructions on how to unlink a Steam account from an EA account:

 

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/ 

 

However, an EA account can only be linked to a single steam account in its lifetime, so you won't be able to connect a second steam account to this EA account afterw...

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04 Sep

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @OKRA_JUICE,

 

Apex Legends currently doesn't have the option to run 120 FPS on consoles. 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia