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Hello @SHriMp_song,
At the moment, the following languages are supported on Answers HQ:
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Hello @nightquestibanez,
At the moment, the following languages are supported on Answers HQ:
Read moreHello @acgsinge,
please contact EA Support to dispute your ban. We don't have access to account information in the forum and are unable to help you with this issue here.
please wait 24 hours for the coins to arrive in your account.
If it's still not there, please try the suggestions in this thread.
The thread is rather old at this point though, so in accordance with our rule about necroposting, I will be closing it now. If the issue persists, please open a new thread.
Hello @Verziaa,
you're guaranteed heirloom shards every 500th pack. So if you haven't gotten them yet, that means that you're still below the 500th pack. Of course, there is a chance of getting heirloom shards beforehand as well, in which case the counter would reset.
Hello @CatBIGeig,
if it says that your account is disabled, that generally means, it's been deactivated due to inactivity. So you're not banned.
Please contact EA Support, so they can help you with this issue - we don't have access to account information here in the forum and cannot help you with your problem.
did you follow the link in my previous post and look for your issue there? You will have to choose the right product and then choose the issue based on the available topics and which one of them is closest to your issue. This will then give you the option to contact support or for you to be redirected to the relevant help article.
Hello @DOUBLE-233,
you can contact the EA Support and ask there if they can make an exception in the face of the circumstances that you have been hacked, as normally, you can't connect a different steam account to the same EA account, even after unlinking the first.
However, be aware that, even if Support...
Read morePlease wait several days as it takes time for the team to review a ban. You can check the status of your case here.
Hello @0ALPELAHZAP0,
please contact EA Support to dispute a ban. We cannot help you with this issue here in the forum.
https://help.ea.com/en/help-home/
when you unlink your account, you get this disclaimer, where it is highlighted that your Apex account will get messed up in the progress.
And it doesn't automatically delete the progress, etc. However, the process of unlinking can mess with it to the point, where it is not recoverable, and especially now that your account is already merged, that chance is increased. Relinking accounts is the o...
Read moreHello @vvhathegg,
when you relink your account, there's always the chance that the progress cannot be restored - relinking your account to the original account is the only way to get your progress back, but there's no guarantee. The fact that it messes with your account is also highlighted in the original unlinking warning that you get when you unlink and also in this article:
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what account did you buy the skins on and did you recently relink that account to your main EA account?
Hello @valmirademi,
unfortunately, at the current moment, there are no plans for the game to return. If this changes at any point, we will let the player base know.
once cross progression is rolled out to you, you will receive a message inside the game that lets you know about it. This should happen in the upcoming weeks.
