EA_Pythia

EA_Pythia



06 Nov

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @LamarImNotBlack,

 

as already said here, if your progress of the two platforms is on two different EA accounts, there's no way of merging them without significant loss to one of these Apex accounts. 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

01 Nov

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @Repavo6,

 

when you unlink a platform account from your EA account, you will lose most of your progress and content from your Apex account - this is specifically pointed out in the article regarding unlinking platform accounts

 

You will have to connect them to your original accounts, if you want your progress back, for which you will need to contact EA Support as you can...

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Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @RoseSama12,

 

cross progression will happen automatically over the next few days. The platform account with the highest rank will be identified as the main account, and all other accounts will be merged into that one. We cannot influence or manually start this process - simply wait, and you should be getting the pop-up message in the next few days regarding the cross progression merge.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

15 Sep

Comment

Hello @B000ba,

 

if you want to appeal a ban, please contact EA Support - we don't have access to account information here in the forum.

 

https://help.ea.com/en/help-home/ 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

11 Sep

Comment

Hello @vitekbratek,

 

please follow this link to see the instructions on how to unlink a Steam account from an EA account:

 

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/ 

 

However, an EA account can only be linked to a single steam account in its lifetime, so you won't be able to connect a second steam account to this EA account afterw...

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04 Sep

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @OKRA_JUICE,

 

Apex Legends currently doesn't have the option to run 120 FPS on consoles. 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

01 Sep

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @BBMShiv_I_am,

 

yes, there are currently some issues with the EA Portal - it's being investigated and hopefully, it will be fixed soon.

 

Regarding your issues with steam, please contact EA Support, so they can look at your account and make sure everything is connected and activated properly.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment

Hello @magnet24,

 

I moved your message to the right part of the forum - please always make sure to check, in which part of the forum you are before posting for a specific game.

 

Regarding your issue with the ban, we are unable to help you here in the forum. Only the EA Support has access to your account details. Please contact them or wait for the ToS team to get back to you with their verdict regarding your ban. We don't have access to account information here in the forum. 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @Sawepi7401,

 

At the moment the following languages are supported on Answers HQ: 

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19 Aug

Comment

Hello @nobaydlikemeqo,

 

please contact EA Support to find out more about your ban. We don't have access to account information here in the forum and are therefore unable to help you. 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

18 Aug

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @xzxJAKExzx,

 

if you want to contest a ban, you will have to contact EA Support, as we don't have the ability to help you with such a problem here in the forum. 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

22 Jun

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @2230110010103,

 

please contact EA Support, who has access to personal account data and will hopefully be able to help you with unlinking your old account from your EA Account. We don't have access to your account details here in the forum and cannot help you with this issue here. 

Pythia.png... Read more

15 Jun

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @kviasi2,

 

please contact EA Support regarding this issue. We don't have access to account details in the forum and therefore cannot help you with issue pertaining to bans. 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

04 Apr

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @wcaonimaquanjia,

 

in that case, I would recommend contacting EA Support, who can help you unlink your account. We cannot help with that here in the forum as we do not have access to your account.

 

- Pythia 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

09 Mar

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @centurian17,

 

does he have Verification on and is fulfilling all the other requirements needed for gifting?

 

- Pythia

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

01 Mar

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @Eiheihe1,

 

that thread was in regard to a specific bug, from November, which was cleared months ago and has nothing to do with your case, which happened after. Sadly, that means we cannot help you with this.

 

- Pythia

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment

Hello @Diabolicalllll,

 

while videos may prove that other people are also breaking the rules, that does not excuse oneself from breaking the rules in retaliation. If you already contacted Support and your case has therefore been evaluated, there is nothing else that can be done.

 

- Pythia 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment

Hello @Diabolicalllll,

 

sadly, we cannot help you in the forum in regard to bans, as we do not have access to account details here - you will have to contact EA Support and dispute the ban there.

 

If a player harasses you or anyone else in the game, please report them through the ...

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Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @yt4455667788,

 

the only way of potentially getting your account unbanned is by contacting EA Support, who will direct the case to the Terms of Service team. They can review your ban once, but if it is found to be correct, and that you did violate EA's Terms of Service, there is nothing more that can be done.

... Read more

28 Feb

Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @Eiheihe1,

 

sadly, only the EA Support can help with issues like this, as we don't have access to account details here on the forum. As this issue arose two months ago, it might actually be too long ago for even EA Support to help with.

 

If you notice that an E-Mail is stuck at EA Support, try waiting a few hours before creating a new case, in case that is causing the problem.

 

- Pythia 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia