EA_QueenBee

EA_QueenBee



15 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @ARongw,

 

We currently support the following languages here on AHQ: 

 

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    EA_QueenBee on Support Forums - Thread - Direct

Hey @KEIKEI_QQ,

 

We're not able to help with bans here on the forums, but you can always reach out to our terms of service team if you'd like to raise a dispute. They'll be able to take a look at this for you.

EA_QueenBeeAHQ.png...

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14 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Satur2,

 

While we're not able to help with account issues here on the forums, our live support team can take a look at how they can best help you get back into your EA account. Just note that if you don't have access to the email address they'll first need to verify you by asking for some account related information, so try to keep that information on hand.

EA_QueenBeeAHQ.png...

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    EA_QueenBee on Support Forums - Thread - Direct

Hey @xiaofangshuai,

 

We currently support the following languages here on AHQ: 

 

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    EA_QueenBee on Support Forums - Thread - Direct

Hey @jniangao,

 

We currently support the following languages here on AHQ: 

 

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13 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Odyssey_xoxo,

 

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, you can always reach out to our terms of service team, and they'll be able to take a look at this for you.

EA_QueenBeeAHQ.png...

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    EA_QueenBee on Support Forums - Thread - Direct

Hey @ChiraAKub,

 

If your account's been banned, then I recommend that you reach out to our terms of service team so they can take a look at this for you. 

EA_QueenBeeAHQ.png...

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10 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @sugarmix,

 

EA accounts can only ever be linked to one of a specific type of account in its lifetime. So if you've already linked a Steam account, you won't be able to link a new one if you unlink it (Although you can always relink the old one again). We have some more info in our unlinking article:

...

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09 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @brek3248 

 

Unfortunately we can't help with bans here on the forums, but if you'd like to raise a dispute, you can reach out to our terms of service team so they can take a look at this for you.

EA_QueenBeeAHQ.png...

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03 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

@8f53d7f920ff5ed0,

 

Unfortunately we're not able to help with account issues here on the forums. I recommend reaching out to live support so they can take a look at how they can best help you back into your game.

EA_QueenBeeAHQ.png



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01 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @8f53d7f920ff5ed0,

 

It looks like your PlayStation is linked to an old, disabled EA account. If you still know the details of that account you can reactivate it by resetting the password, but if that isn't working or if you need a hand, then I recommend reaching out to our live support team via these steps. They can take a look at how to best help you.

EA_QueenBeeAHQ.png...

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31 Jan

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    EA_QueenBee on Support Forums - Thread - Direct

Hey @zzj08180257,

 

We currently support the following languages here on AHQ: 

 

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    EA_QueenBee on Support Forums - Thread - Direct

Hey @ltz_Pand4,

 

If your EA account has been hacked, then I recommend following our steps on how you can resecure your EA account. It also has steps on how you can reach out to live support if you can't access your account anymore.

EA_QueenBeeAHQ.png...

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30 Jan

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @piyopiyodolly,

 

We currently support the following languages here on AHQ: 

 

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27 Jan

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @AL-Kay1212,

 

We currently support the following languages here on AHQ: 

 

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26 Jan

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @FreAkInZ,

 

This isn't an issue with your game specifically. Ash's common and rare skins have temporarily been disabled because they were causing game crashes when used. Hopefully they'll be back soon, but for now I can only recommend that you wait while they fix the issue.

...

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25 Jan

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @AL-Kay1212,

 

We currently support the following languages here on AHQ: 

 

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Comment

Hey @megapunch5858,

 

There isn't a built in way to delete your Apex Legends progress. You could in theory delete your EA account and make a new one I suppose, but you'd lose absolutely everything on the account, so I wouldn't recommend that, especially since everything you can unlock in Apex is just cosmetic (Other than legends, I suppose).

 

If you play on console, I'd recommend doing that even less, since Apex has been known to get very unstable if you unlink your account and link it elsewhere.

 

If you're absolutely certain that you want to delete your account,...

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

@Fresco_7x,

 

Again, it's because an EA account can only ever be linked to one of a specific type of account in its lifetime. If you look at the article I linked above:


When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

 

You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

 

That means if you unlink an Xbox gamertag f...

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Comment
    EA_QueenBee on Support Forums - Thread - Direct
@Fresco_7x,

In that case I'd reach out to Steam support to see if they can reactivate that Steam account for you. Otherwise your best option might just be to make a new EA account and link your Steam to that instead.

EA_QueenBeeAHQ.png



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