EA_QueenBee

Hey @Nobody013342,

Unfortunately, there's no cross progression in Apex Legends. So while all of your progress will still be there on Xbox, if you want to play on PC you'll need to start from a fresh account.

Wees aardig voor elkaar | Be kind to each other

Hey @AlphaPunisher69,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute you can reach out to our terms of service team via the webform in the following article:

https://help.ea.com/... Read more

Hey @2823895197,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @Gensh1nProPlayer,

If your EA account has had a Steam account linked previously, then I'm afraid there's no way to link a new Steam account to it. An EA account can only ever have one of a particular type of account linked to it in its lifetime, so while you can relink your old Steam, you won't be able to link a new one.

We have an article with some more information here:

... Read more

Hey @Monolohue,

While I understand your frustration, unfortunately we're not able to help with bans here on the forums. I understand that you've already made multiple ban disputes, but I can only direct you back to our terms of service team to make another:

... Read more

Hey @Gincofrzgott,

You can always reach out to our live support team via the following link:

https://help.ea.com/en/help-home/

They should be able to help you unlink your account so you can link it back to the original EA account.

Wees aardig voor elkaar | Be kind to each other

Hey @NikNo280,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get you account unbanned, I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be abl... Read more

Hey @koalasolo,

We can't help with unreceived coins here on the forums, but I recommend that you reach out to our live support team via the following link:

https://help.ea.com/en/help-home/

They can help make sure that you get your missing coins. Note that they'll need to see some proof of purchase; this article shows exactly what they'll need, depending on your platform:

... Read more

Hey @Zazazura,

Unfortunately it's not possible to transfer progress in Apex from one account to another. If it was your PlayStation account itself that was banned, you might be able to file an appeal with them:

https://www.playstation.com/en-gb/support/account/appeal-suspension-psn... Read more

Hey @i0d92d272edz,

If your EA account was hacked, I first recommend following the steps in this article to make sure that your account stays safe in the future:

https://help.ea.com/en/help/account/secure-hacked-ea-account/

Once you've done that, reach out to our terms of service team via the webform in the following article:

... Read more

Hey @hzmluck,

If you want to reach out to live support, just follow this link:

https://help.ea.com/en/help-home/?r=1

Select your product and problem, and you should get a contact option. If you don't see the option for a chat, try different problem categories, and you'll get one before too long.

...

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@godslayerl420l,

So to reach out you need to select a product, and then from there you can go on about what specific problem you're having. When in doubt, if you click "See more" you should see a big yellow/orange EA button with "The EA App" underneath. If you're contacting about account issues, that's always a safe one to pick.

Wees aardig voor elkaar | Be kind to each other

Hey @godslayerl420l,

If you need help changing the email address on your EA account, I recommend that you reach out to our live support team via the following link:

https://help.ea.com/en/help-home/?r=1

They can help you update your account details. In order to verify you as the account owner (Which they'll need to do before they can help), they'll likely need to ask you some account related questions, so try to keep that sort of information on hand. ... Read more

Hey @Forzo66,

An EA account can only ever have one of a specific type of account linked to it in its lifetime. So since you've had an Xbox account linked preciously, you won't be able to link a new one. We have an article here with some more information:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

...

Read more