EA_QueenBee

EA_QueenBee


15 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @AnarkiWkey @ChaosJudicator,

There's all sorts of weirdness happening with ranks at the moment, but the studio is looking into it and will hopefully get a fix out soon.

Getting -1483 points for coming ninth makes for quite a funny image. Didn't know expectations on what makes you good at... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @PlSTOLSKlN,

So I thought I'd quickly check this on my end as well, and it looks like no character has generic "Apex wins" counters. All the win trackers are branded with a set, but none have generic "Wins".

Which was super confusing for me too, because I could swear that those were a thing. But it looks like this is as intended.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
Hey @huyaxxs,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look for you.

EA_QueenBeeAHQ.png...

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13 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct
@ALEX000V,

I guess it's not entirely perfect, but that's why we appreciate feedback like this! Standard smile Hopefully it's a good start at least, and like you said, hopefully they'll keep improving.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kin... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@ALEX000V,

There's both Streamer and Anonymous mode for removing players' names and replacing them with something generic. Both are under the "gameplay" section of the settings.

As for making text chat unreadable, you can set the communication filter to "Nobody". That way you won't get voice or text communication from anyone in-game.

Do these options give you roughly what you need?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @ALEX000V,

There's no option in the settings menu to change the font used in Apex. The closest thing I can find is changing the size of the subtitle text, but I'm guessing that's not of much help to you?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

12 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

@lhuonana,

 

You should have an option to change the language in the top right of your screen:

Knipsel.PNG

 

Hopefully you can find your preferred language there.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@lhuonana,

Don't worry about it. If you have any more questions, don't hesitate to ask! Standard smile

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @lhuonana,

If the game is saying that your account is banned, then you'll need to reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-... Read more

09 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @eksql6011,

 

We currently support the following languages here on AHQ: 

 

Read more

08 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @dayyfox,

If it's been over 24 hours and you're still missing your Apex coins, then I recommend that you reach out to our live support team:

https://help.ea.com/en/contact-us/

We can't help with missing content here on the forums, but they should be able to help make sure that you get your Apex coins. Just note that you'll need to provide proof of purchase. This article shows exactly what they'll need:

...

Read more

PS5

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @syanpuru,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment

@itrychicken,

 

Hmm, I can see that being a bit disheartening. If you're having trouble reaching out to live support, maybe our social team on Twitter or Facebook can help? You can contact them via one of the following links:

Read more
Comment
Hey @itrychicken,

Unfortunately we're not able to help with missing content here on the forums. If you reach out to our live support team, they should be able to provide more information about what exactly is going wrong with your Twitch drops:

https://help.ea.com/en/contact-us/

EA_QueenBeeAHQ.png...

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07 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @k7wmz22v0abr,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
Hey @RETROBOYSAN,

You can unlink your Steam account yourself by going to the following link:

https://myaccount.ea.com/cp-ui/connectaccounts/index

Once you log in you should see all of your connected accounts, as well as an option to unlink it. Just note that an EA account can only have one of a specific type of account linked to it in its lifetime, so if you unlink your Steam account you won't be able to link a new Steam... Read more

05 Feb

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @djtwt,

 

Unfortunately we're not able to help with missing content on the forums. If you're not able to reach out to live support, our social team should be able to help as well. You can contact them via either Twitter or Facebook:

 

  • Twitter - Select the message icon to get assistance 
  • ...
Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @Salty-Cheese420,

It can sometimes take up to 24 hours for purchases to finish processing, but if you still don't have your Apex coins then you'll need to reach out to our live support team so they can take a look for you:

https://help.ea.com/en/contact-us/

You'll need to provide proof of purchase. This article explains exactly what they'll need, as well as showing a few examples:

... Read more

31 Jan

Comment
    EA_QueenBee on Support Forums - Thread - Direct
@SuperGamer515,

I don't have any information that I can share about that, but a really good place to check for information and future plans is Twitter:

https://twitter.com/PlayApex

As well as the news section on our own website:

... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @SuperGamer515,

When you say that you logged on to your Switch account on your PS5, do you mean that you just linked your PlayStation and Nintendo accounts to the same EA account? Because Apex Legends doesn't have cross-progression between different console families, so you won't be able to play with your Nintendo Switch progress on your PlayStation, and vice versa.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other