If you're having issues contacting them via a chat or phone, then try choosing different problem categories and you should eventually see the option for a live chat/call.
If that also isn't working, then you can always try contacting our social team instead via one of the following options:
Hey @TheInsane797,
If you haven't received the Apex coins you bought, and are having a hard time getting through to our live support via email, I recommend contacting them again and trying to start a chat instead. If you don't see the option for one, then try going back and selecting a different issue until it pops up:
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Hey all,
The issue with the Neon Nails Rampage skin (as well as a few others) not appearing in your inventory should be fixed by now. If you're still having issues with missing skins or the like, please let me know what skin you're having issues with, and we'll see how we can best help.