EA_QueenBee

EA_QueenBee


09 Jul

Comment
Hey @torletduckmax,

Apex Legends doesn't support cross progression, so your two accounts (even if linked) will separate, and progress won't carry over between them. Unfortunately there's nothing we can really do right now to change that.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

06 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @lhlhansen,

If you believe you're been unjustly banned, and would like to raise a dispute, you can reach out to our live support team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look into this for you.

EA_QueenBeeAHQ.png...

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @fettuccineowo,

 

We currently support the following languages here on AHQ: 

 

Read more

05 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Effortunable,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

@BisCuitsV,

 

As per the article I shared above:

 

  • You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

There isn't really an "unbinding cycle". Once an EA account has been linked to something else, it's linked to that forever.

EA_QueenBeeAHQ.png...

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @BisCuitsV,

Unfortunately an EA account can only be linked with one of a particular account in its lifetime. So if you had a Steam account linked previously, you won't be able to link a new one in the future. You can still relink the old one if you'd like, though. We have some more information in the following article:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/... Read more

04 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct
@PhoenixFlame777,

I get the frustration, especially when it's ambiguous what the actual issue is. Hopefully you can get to the bottom of it though. I don't suppose your ban history has any more information as to what the problem might be?

https://help.ea.com/en/my-ban-history/

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Minato-mAqua,

 

We currently support the following languages here on AHQ: 

 

Read more

03 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @PhoenixFlame777,

Unfortunately we're not able to look into bans here on the forums. It sounds like you've already reached out to our terms of service team, which is the right way to go, as they can take a look into this for you to see if it's justified.

But if they've already responded that it is, and you don't use chat in any way in-game, then is it possible that maybe it's an account name issue? Could that be flagged as offensive and be causing you to get these temporary bans?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @r1ch711,

 

We currently support the following languages here on AHQ: 

 

Read more

02 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @odango831,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @1edgfighting,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, I recommend reaching out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look into this for you. Standard smile... Read more

29 Jun

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Reyccc-YhY,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
Hey @Zachyabad,

Unfortunately there's no cross-progression in Apex Legends, so if you're starting on a new platform you'll have to start from fresh there.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

27 Jun

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @asdfgh282812,

While there is an issue with Apex coins at the moment, our live support should still be able to add them to your account. Unfortunately it's not something we can help with here on the forums, but if you reach out again they should be able to get you your Apex coins:

https://help.ea.com/en/help-home/?r=1

EA_QueenBeeAHQ.png...

Read more

25 Jun

Comment
@MCHElite,

Our live support team can, which is why I recommend reaching out with proof of purchase so they can do that for you. It's unfortunately outside of the scope of what we can do here on the forums.

@fusionevergreen

Have you tried reaching out to our live support already?

...

Read more

21 Jun

Comment
    EA_QueenBee on Support Forums - Thread - Direct
@FrostyyDeniss,

It's not something we can do here on the forums, but if you reach out to our live support team, they can check if they can help unlink it:

https://help.ea.com/en/help-home/

We can't help with account issues, but our live support team can. Standard smile... Read more
Comment
Hey @InfiniteQuakez,

Unfortunately, we're not able to help with missing Apex Coins, and you'll need to reach out to our live support team via the following link:

https://help.ea.com/en/help-home/?r=1

They can take a look at this for you and make sure that you get the coins you're owed. If you're not seeing the o... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@cozydeniss,

It's just that Apex can get very unstable if you unlink the platform you play it on from your EA account, but this can be fixed by linking it back to the original EA account. If you've linked it somewhere else, then this might be what's causing the issue.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @cozydeniss,

Do you play on a console, by any chance? And did you recently unlink it and link it to a different EA account?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other



Other sites