EA_QueenBee

EA_QueenBee



05 Sep

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @N_QD_212,

Could you try logging in again and let me know if you see your stuff again?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @strexiCZEch,

 

Unfortunately we cna't help with missing Apex coins here on the forums. I recommend that you reach out to our live support team for help. They'll be able to take a look at this for you.

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Comment
    EA_QueenBee on Support Forums - Thread - Direct
@N_QD_212,

I do know there was an account issue going around a while ago. I'll see if I can poke someone about this, just quit out of Apex for now (Don't play it), and I'll keep you updated. Standard smile

EA_QueenBeeAHQ.png



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Comment
    EA_QueenBee on Support Forums - Thread - Direct

@N_QD_212,

Did you unlink your Steam from its original EA account and link it to a different EA account since the last time you played Apex?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

03 Sep

Comment
@D9Nitrix,

Hopefully they'll respond to you soon. I unfortunately can't forward an email address. When did you email them?

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Wees aardig voor elkaar | Be kind to each other
Comment

Hey @D9Nitrix,

 

We have an article regarding Apex Legends tournament guidelines, and if you have any further questions theres an email address at the bottom you can reach out to. Standard smile...

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @zanghuayin9,

 

We currently support the following languages here on AHQ: 

 

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @SimmieGoose,

 

Unfortunatly, if you look at our unlinking article:

 


When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games...

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @SXXJXX,

 

Unforutnately we can't help with bans here on the forums. If you'd like to raise a dispute, I recommend reaching out to our terms of sevice team. They an take a look at this for you.

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28 Aug

Comment

Hey @t5oax9byx0i2,

 

We currently support the following languages here on AHQ: 

 

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27 Aug

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @Starnstine,

Unfortunately I don't think there's an option to do so, but maybe that's something they can add in the future.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

23 Aug

Comment

Hey @YacchanGame-YT,

 

We currently support the following languages here on AHQ: 

 

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22 Aug

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @GeTRok_1402,

 

Unfotunately, like your error says, an EA account can only ever be linked to one of a particular type of account in iyts lifetime. If you look at our unlinking article:


When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

 

... Read more

20 Aug

Comment

Hey @blueru5h55,

 

Unfortunately we can't help with account issues like linking here on the forums, but you can reach out to our live support team and they'll be able to see if you're eligible for an early unlink.

EA_QueenBeeAHQ.png...

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17 Aug

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @makotoman324,

 

We currently support the following languages here on AHQ: 

 

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Sov_iet84,

 

Unfortunately we can't help with or look into bans here on the forums. If our terms of service team have already done multiple investigations and decied that the ban is correct, then I'm afraid there's nothing else I can recommend. Theye're the team with the power to investigate and repeal bans.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @gibby45,

 

If you look at our unlinking article:


When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

 

... Read more

15 Aug

Comment

Hey @youajdis,

 

All of your game progress is stored at the EA account level, so by unlining your PlayStation from its original account, all of the progress stayed behind. You can try reaching out to our live support team to see if you're eligible for an early unlink.

EA_QueenBeeAHQ.png...

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @YoshinoGG,

 

Unfortunately we can't help with bans here on the forums. If you don't think the ban was justified, I recommend reaching out to our terms of service team. They can take a look into this for you.

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14 Aug

Comment

Hey @MathijsMuis,

 

Unfortunately we can't help with bans here on the forums. Only our terms of service team can look into bans, and if they've decided to uphold your ban after multiple appeals, unfortuantely there's nothing more I ...

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