EA_QueenBee

Hey @VIOLxENT,

 

It's best to report players in game if this happens in the future. We can't really do anything about player reports here on the forums.

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Hey @QuissettHouse,

 

Unfortunately we can't help with bans here on the forums. You can always reach out with another appeal to our terms of service team. They're the only team with the power to take a look into this for you.

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@INS_StoneD,

 

If you want to reach out, you can do so pretty directly here.

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@INS_StoneD,

That's very possible. Just remember to change it before you get into a game I suppose.

Wees aardig voor elkaar | Be kind to each other

@INS_StoneD,

 

You can change your EA username here. Just hit edit next to basic information. As for everywhere else, I assume they all have their own systems. You can see what you have linked here,

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@INS_StoneD,

Looking at that email, I'm confident in saying that it's the name that's causing issues. I'd change it to something else (and if you play via Steam, I'd change it there too just in case).

Wees aardig voor elkaar | Be kind to each other

Hey @INS_StoneD,

Did they give any more context as to what could be causing the issue? Usually in the email they send they give a little more context.

It doesn't seem like a chat issue, it might be that your username is considered inappropriate. "Stoned" does have connotations to drugs, after all.

I'm just guessing here though. We can't help with or look into bans here on the forums. Maybe our terms of service team can provide some more information?

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Hey @naheteM.,

 

Unfortunately we can't help with bans here on the forums, but if you reach out to our terms of service team they'll be able to take a look at it for you.

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Hey @brokenclover142,

 

It can sometimes take a while for our terms of service team to get back to you, but you should get an email when they've finished their investigation. You can always check the status of your case here.

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Hey @konbux99,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @Eddasw,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @ripuruuuuuuuuua,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @arongisbigjj,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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@danikaaaa2104,

No worries, I'm just glad you got your issue solved! Good luck in the arena!

Wees aardig voor elkaar | Be kind to each other

Hey @shaun1567,

 

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, you can always reach out to our terms of service team. They can take a look at this for you.

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@kuyumengbaichou,

Its possible that the policy might change at some point, but for now its just not something that we can help with.

Wees aardig voor elkaar | Be kind to each other

Hey @kuyumengbaichou,

 

Unfortunately if you look at our unlinking article:

 

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When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games...

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Hey @ronggggqqqq,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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