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It is absolutely nuts what a difference this made. Thanks!
I’m really glad to hear that the updated drivers helped!
It is absolutely nuts what a difference this made. Thanks!
I’m really glad to hear that the updated drivers helped!
I'm. It sure if this is helpful feedback or not, but I currently play SC2 2v2 4-6 nights a week with a friend, who I'd like to play stormgate with. I occasionally do 3s or 4s if our 2 other friends sign on (once In a few months), so 2v2 is a must for me, personally, to purchase.
You can play 2v2 with your friend for free. No need to purchase (unless you want to get in before August 13). I’ve seen that people are enjoying the mode, so I hope you have fun!
I have seen so many horrible communications and community managers across many different gaming communities.
Gerald you are without a doubt one of the best. Game companies don't know how good of a community manager they have until shit hits the fan and they prove themselves, but you have done an outstanding job communicating, being open, and having an organized response. Great work.
Thank you. I really appreciate the kind words.
Yes, that’s how it works. It’s how we’ve seen players in North America compete (and win) European tournaments. Players in Australia are finally able to play an RTS with decent pings.
It’s pretty cool.
That just means you were one of our playtesters. Have fun!
I'm so sorry! It was a definite compliment! My whole point was that it's a tall order, and you've been in the right position this whole time. I'm actually sorry that my lack of /s might have been mistaken.
My very first job out of my parents' basement was winning tournaments in SC. I'm not sure I was even trying to be edgy; that was meant to be a complex compliment.
Internet is hard. So sorry and thanks!
I appreciate the clarification! Thanks for the support <3
Read moreAs a casual who followed SG since first announcement of FG, who haven’t laid my hands on the game but reading and partaning in the discussions here I have a question:
How do you react, when nit-picky people make a big fuzz about small stuff; such as re-hashing 1 texture to fill a map instead of having variations? I can definitly myself see a list of priorities, where implementing a random texture layer to a set of textures is much further down the list.
Maybe you ought to add, as someone suggested, a big ‘I understand’ check box pop up when starting the game that states that everything is yet subject of development and change and then a version number and openly suggest feedback. Because I think that there are many autistic people playing RTS and sometimes empathy doesn’t connect, and many expecting it to be a final product.
I personally love throwing out feedback, whenever I can. I never expect it to be recieved since I know it might or might not sit righ...
Funny you say that—I asked for an “I understand that this game is not finished” checkbox for that Early Access pop-up you see when logging in for the first time, but too many other dev priorities meant it didn’t happen.
Ah, here comes the communications director handling PR at the 11th hour.
And honestly, you guys are rolling with the accusations really well. It isn't easy launching something with so much regard surrounding it and as far as I can tell, you are really doing the most with the concerns presented. Kudos!
I can’t tell if this was a compliment or not…
The feature this game is missing is the ability to click on a units portrait to centre the camera on them!
I think we’re tracking this one internally.
Thanks for the communication.
Here's a quick win that'd be easy to implement:
Tell us how many units we lost at the campaign win screens. That's something a lot of us who enjoy campaign like to try to do is not lose units (see GiantGrantGames for example), so that'd be a small fix that'd add some replayability to the campaign, in my opinion at least.
This is a cool suggestion.
Read moreThanks for the acknowledgement Gerald. You're killing it on comms.
I think most people would agree that every few months for feature drops such as campaign chapters, heroes and the editor is extremely reasonable.
No need to respond to this if you see it, everyone has a "but can you just <this one small thing that isnt actually small>", but I must selfishly petition on behalf of the versus community:
3-4 months between relatively minor changes*, highly visible bugfixing**, or fixing exploitation*** will gut participation in the mode and put a damper on the advertising from the RTS content creation community right now (Pig, Arty, Tasteless, Winter, a dozen other folks you're probably all too familiar with).
Anyone expecting you guys to perfectly balance the roster before you even have all the units in the game is of course being unreasonable, and in fact trying to do so would be counterproductive, but just the most egregious or game breaking issues ...
Our content update schedule of “every couple months” doesn’t strictly limit how frequently we can push out a balance patch. That said, I don’t want to commit to a specific frequency on those without getting a better temperature read from our design team as we just released the early access preview a couple days ago and we’re gathering info.
My hope is that we’re responsive enough to any serious balance concerns for it to still be an area of strength for our game, as I believe it was during most of our testing phases.
The devs dodge questions about the sounds and visuals, there aren't many ways to read that.
What do you mean? We discussed both directly in today’s update.
We are going to improve the sounds/audio. Please see our latest update!
Read moreThanks for responding, I realise there is a lot of anger here and it can't be easy to engage.
I'm not angry that things aren't done. I'm angry that things aren't done AND you want more money already. I spent $60, there are posts in this sub from people who spent $220, and I think we have a right to be mad at being expected to cough up even more this early on.
Let me explain what my first impression of Stormgate was: I downloaded the game after following the instructions in the Kickstarter email (which had been misrouted into spam, not your fault but still irritating) hit log in with steam, hopped onto the co-op tab, switched the difficulty from tutorial to normal, (I've played sc2 before I thought, I'll figure it out) selected a hero I thought looked cool... And saw a big glowing PURCHASE button appear. As a first impression after buying the so-called ultimate edition - that f**king sucks.
That can't be what you wanted people to take away the first time th...
I get why that felt bad--and we want to make things right as best we can. That's why, for the players who had an expectation that they'd have all of our day 1 content, we're making our next paid hero free. Hopefully we can win back your trust and support. It means a lot to us.
I can give it a try!
Thanks for trying--let us know on the Discord (if you're there) if it works out. Otherwise, we can try to figure out another solution.
Read moreThat's not quite the same - and while I appreciate the response I think you know that.
In SC2, your only real competition, the game you are trying to replace, they offer Raynor, Kerrigan and Artanis for free. One character for each faction, free of charge, so even if you never spend a time on the game mode you can still play it completely and have a high-level commander to compete with your preferred faction at harder difficulties.
You're charging twice as much and I can only fully explore with a single Vanguard hero. I'm, uh, I hate to break it to you but I'm not a huge fan of Vanguard. So for me it's either spend twice as much money on a commander as I would in SC2 in order to just play the co-op mode fully with my preferred race, or... be artificially handicapped unless I spend money.
I appreciate you guys aren't doing this for free and need money, but you also need to build up good will with the community before you start exploiting the...
We’re not trying to replace StarCraft 2. We hope people play SC2 forever. For many of us, it’s our pride and joy and a highlight of our careers.
You may know that SC2 is no longer in development, though, so we quit our jobs to make another RTS on our own, to build something new, so that we can continue making the kind of game we love.
StarCraft 2 was significantly better than Stormgate is for the same time frame
You are deeply, painfully, woefully misinformed. The length of time that wings of liberty was in development is public information. Please do your research before spouting nonsense.
Read moreThis is a decent, balanced post. Good communication is everything. Getting everything right the first time is nearly impossible in all cases, and so it's very refreshing to see the hot topics acknowledged in a speedy fashion.
I do think there is one outstanding question that folks can expect some clarity on: what sort of update cadence can we expect in the EA period?
This is important for setting the expectations of players across the spectrum from casual to sweaty, across all modes, and will go a long way to preventing speculation and the echo chamber effect between updates.
Take the issues with Celestial balance right now: a good chunk of the discord, reddit and twitch communities are regularly commenting on it. Simply knowing that we can expect a patch tomorrow, in a week, or a fortnight, changes the context of the discussion from an open-ended "jeez this is oppressive, balance in this game is cooked" to "in four days we get a patch."
...
Throughout Early Access we are planning for an update cadence of roughly “every couple of months,” give or take. Development is unpredictable and some things will shift, require additional testing or iteration time, etc.
Some updates will be bigger than others, and on the road ahead we will introduce major new content or features like more Heroes, new campaign chapters, new game modes, and the editor.
I am genuinely so angry that you are already withholding content for payment.
The cutscenes are placeholders, 3v3 is missing, most of the campaign is "coming soon" but the microtransactions, those are ready to go. $60 given to you in good faith, and the very first thing you do is paywall what little content you have?
I want to love this game, but it is going to be SO hard to undo this piss-poor first impression.
Just making sure, but did you see the part where we’re giving you our next paid hero for free?
As for the other comments, our game is in Early Access. Things aren’t “missing”—the game isn’t done yet. That said, critiques are valuable and we are taking in feedback as we continue to plan out the road ahead.
That’s the point of Early Access, to let players be part of the game’s development while it’s being made. Early Access is not just a polish phase—we’re going to be in active development and introducing lots of new features and content for at least a year. The game isn’t done yet and won’t be for quite some time—as intended. We’d love for you to help us make it better.
That's the plan. S'why I was a bit disappointed they were only apparently unlocking one hero out of the starting three for free players. Like, what. I can't have at least one hero, for free, for each faction? ;-;
You can play ALL the Heroes for free to level 5.