FatsharkJulia

FatsharkJulia



21 Mar

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The GPU-related crashes are persisting, so we need to look in to that. There are new drivers available for you, so please have a look here on how to perform a clean driver re-installation: https://support.fatshark.se/hc/en-us/articles/360021233554--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-NVIDIA-GPU-Drivers

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Sadly, it looks like the attachment is a Shortcut as opposed to the wldap32.dll itself, meaning I cannot access it. Please create a copy of the DLL (as opposed to a Shortcut) and paste it to your desktop, and then use the right-click it and select ‘Send to’ → ‘Compressed (zipped) folder’ option. :slight_smile:


18 Mar

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I have received the link and sent a request for access. :slight_smile:

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Sorry to hear this, I’ve added your report to our database for investigation. Thank you for letting us know.

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It’s a code-related crash that occurs when a unit (which could be anything) does not “unload” correctly. Unfortunately there is no way to solve this from a player’s perspective, other than wait on us to patch it. :frowning:

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It would be superb if you could upload it to Google Drive as mentioned by Rodo above, and then supply us with a link to it.

You could, alternatively, contact us via https://support.fatshark.se and attempt to upload it there.


17 Mar

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The ‘system’ considered the posts to be spam as the same video link had been posted a couple of times, so it’s purely an automated mistake, nothing personal!

image

Lev then restored the posts by rejecting system’s elaborate claims.

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If you haven’t already, please create a copy of the DLL, and place it somewhere memorable such as your desktop. Then, right-click it and select ‘Send to’ → ‘Compressed (zipped) folder’. Are you able to upload it as an email attachment then, with it being zipped?

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Try disabling your ‘Crosshairs Fix’ mod please. :slight_smile:

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You should see a substantial improvement in stability after our hotfix, which we hope to release very soon. Apologies for the inconvenience.

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Would you be able to copy and paste the crash report in here please?

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Indeed, unfortunately stability is very poor right now. Another hotfix is due shortly, which you should see a substantial improvement with.

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You should notice a substantial improvement with our next hotfix, which we hope to release very soon. Please accept our apologies for the inconvenience.

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Looking at your account, it appears you’ve since been able to play normally, is that right? Please let us know if this resurfaces.

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Would you be able to email a copy of the wldap32.dll to [email protected] please, so I can then pass it on to Easy Anti-Cheat for analysis?


16 Mar

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I believe this is mod-related. Though unfortunately, I can’t be sure which one. :frowning:

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We hope to patch tomorrow to iron out the remaining crashes, like this one. Thank you and apologies for the inconvenience!