FatsharkJulia

Thank you for the console logs! Do you play mostly in the ‘Modded’ realm?

You could try removing your user_settings.config (and a new one will be created the next time you launch Vermintide 2). However, please be aware it will also remove your keybindings and any other custom configurations.

Your user_settings.config can be located by:

1. Press the Windows key + R
2. Enter %appdata% and select the ‘OK’ button
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2

Thank you for letting us know, it’s much appreciated!

As above, please unsubscribe and re-subscribe to your mods via the Workshop before anything else.

Have moved this and the other posts to ‘Player Guides’

Are you using an external monitor for your laptop?

I recommend contacting your network provider and explaining that you’re unable to connect to https://5107.playfabapi.com/ (our server address). They will need to look in to this for you, unfortunately!

This is the sort of issue that usually resolves on it’s own, but it can also occur when the item you’re attempting to purchase drops below the pricing threshold set by Steam, which can happen in certain countries.

Could you try the ‘Acquire’ button on another, more expensive item, and see if it works? (Don’t proceed with the purchase, obviously!)

Good to know! Thank you for checking, it helps us out a lot too.

Should you wish to continue using Astrill it may be worth reporting it to Astrill Support. It also may well be a short-lived issue that will resolve on it’s own.

Is trying another VPN an option for you? Just so we can rule out whether this is isolated to the VPN or not.

Could you check your upload speed using a website such as https://www.speedtest.net/ please?

I’m really not sure on this one. I don’t think it would correlate with the update to Easy Anti-Cheat as I would expect it to be more of a widespread complaint otherwise but I won’t rule it out!

Steam was a bit unstable yesterday, I wonder if that could have something to do with it. See how it runs today perhaps.

It sounds like Easy Anti-Cheat is placing you in to an “untrusted” state, which mimics the errors we would expect to see in the ‘Modded’ realm. I suspect something is interfering with Easy Anti-Cheat, could you try a ‘Selective Startup’?:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC
6. Launch Vermintide 2 as normal and see if the issue reoccurs

That’s super, I’ve been able to look up your crash and have referred this to development. Thank you!

Please could you share your PSN ID with me, so I can attempt to look up the crash? Thank you!

Thank you for reporting - any idea when this started for you?