FatsharkJulia

FatsharkJulia



17 May

Comment

Oh! No, my bad! That’s really odd, we usually see these issues on PC. I’ll see if our QA department can look in to this.

Comment

Issues of this nature are usually a result of your ‘Default Format’ or audio channels being misconfigured. Please have a look at: https://support.fatshark.se/hc/en-us/articles/360021425153--PC-How-to-Resolve-Most-Audio-Issues

Comment

That would be our Backend Engineer! :smiley: Happy to hear it.


16 May

Comment

:frowning: Sorry about this. I’ve added your crash to our database.

Comment

Could you check now, please? :slight_smile:

Comment

Thank you for letting us know, I’ve added this to our database.

Comment

This should now be solved - please let us know if you have any other problems.


13 May

Comment

We are aware of and working on this crash! Thank you for reporting. :slight_smile:


12 May

Comment

This is still unintended! Thank you. :slight_smile:

Comment

Hi Mctoozle, we move any posts of this nature to Technical Support, even if the issue is on our end!

I understand the host is crashing regularly for you, and in addition you are experiencing regular disconnects that reference being disconnected from Xbox Live despite still being connected.

Do you usually play with the same people? If so, would you be able to PM me their GamerTags? That way, I can attempt to look up the errors and crashes. Thank you!


10 May

Comment

I see now that your GPU drivers are quite outdated, and there are some references to your GPU in the crash data. Try a clean re-installation of your drivers: https://support.fatshark.se/hc/en-us/articles/360034654593--PC-How-to-Resolve-GPU-Crashes


06 May

Comment

Sure - I’ll have a look at another crash report and see if I can spot any patterns.

Comment

It looks like AURA LED Controller (ASUS Aura Sync) is still on your PC, is that right?

Comment

Unfortunately, I can’t identify the cause of your crashes. I recommend running through the solutions here: https://support.fatshark.se/hc/en-us/articles/360021422873--PC-How-to-Resolve-Most-Crashes-in-Vermintide-2-


04 May

Comment

@KingGhostIII We’re looking in to this - I’ll PM you when I have an update for you.

Comment

Do you have ASUS Aura Sync running on your PC? If so, please disable it by ending the lightingservice.exe process in the Task Manager.

Comment

This will be addressed in our upcoming patch, apologies for the inconvenience.


02 May

Comment

This crash does look to be referencing your GPU drivers, does this occur regularly for you?

Comment

I hope the poster above was able to clear this up for you. Please let us know if you have any other problems. :slight_smile: