FatsharkJulia

FatsharkJulia



29 Oct

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If you haven’t already, could you see if the ‘Verify Integrity of Game Files’ option helps with your launcher issue?

  1. Right-click Vermintide 2 in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify the Integrity of Game Files’ button
  5. When complete, close and reopen Steam
  6. Launch Vermintide 2 as normal
Comment

I can see where your play has been disrupted but unfortunately the errors aren’t listed in the backend. Could you upload your most recent console logs instead, please? I can then pass them on to our Backend Engineers to look in to on Monday.

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Sorry to hear you’ve experienced a drop in performance - we are monitoring performance post-patch.

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Sorry to hear that. Could you share the URL to your Steam profile with me, so I can attempt to look up the errors?

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‘UI Improvements’ has been desanctioned due to a crash that was occurring on opening chests - it’ll be re-sanctioned once the mod author has updated it.

As for being able to use the “normal” launcher, I’ve queried this with the developer that handles anything launcher-related and will report back to you. I appreciate using the workaround isn’t an ideal long-term solution.

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If this is still occurring for you, it’s possible that the mods may need to be unsubscribed via the Steam Workshop.

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There was a delay on PlayStation’s end but the cosmetics should now be available to purchase, could you have another look? :slight_smile:

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The ‘Launcher Workaround’ has been updated! You should no longer experience this issue.

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We hiccupped, any duplicates will be removed soon! :slight_smile:

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I believe I responded to your query via the Steam Discussions, but I’ll paste my response here too!:

Could you try repairing your .NET Installation and, if unsuccessful, seeing if our ‘Launcher Workaround’ works?: https://support.fatshark.se/hc/en-us/articles/360021423613–PC-How-to-Resolve-Most-Launcher-Issues


28 Oct

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Thank you! Could you try logging in now, see if it works?

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This is odd, I recall a while back there was an issue where sometimes the redirection to the purchase page would be delayed, sometimes popping up 10 minutes later whilst in a map! Have you experienced anything like that?

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Please ask him to send the crash report produced to you. If you could paste it here, that would be super.

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Sorry for the late response! Your post wasn’t in a category, so it was missed. Is this still occurring for you?

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Could you share the URL to your Steam profile with me please?


27 Oct


26 Oct

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This should now be solved for you the next time you log in!

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Thank you, I’ve passed your information on to the appropriate developers and hope to have an update for you soon.