FatsharkJulia

FatsharkJulia



23 Dec

Comment

I believe you will need to remove your user_settings.config. Please be aware this will delete your keybindings, and any other custom configurations.

  1. Press the Windows key + R
  2. Enter %appdata% and select ‘OK’
  3. Navigate to \AppData\Roaming\Fatshark\Vermintide 2
  4. Delete ‘user_settings.config’
Comment

I can only see a couple of crashes in the logs provided, but both are on development’s radar. Apologies I can’t be of more help.

Comment

If a crash report is produced when this occurs, please include it here. Thank you!


22 Dec

Comment

Could you share your PC’s specifications with me please?


21 Dec

Comment

Keep restarting, it should solve itself!

Comment

Looks like it’s GPU-related, if this is a reoccurring issue for you it may be worth having a look at: https://support.fatshark.se/hc/en-us/articles/360034654593--PC-How-to-Resolve-GPU-Crashes

Comment

Thank you, investigating!

Comment

Sorry to hear this. We are investigating similar issues. Please add your report to:

Read more
Comment

Players using the Xbox 360 controller have been reporting randomised slow-downs, our developers will be able to idenrify any links between them. Thank you!


18 Dec

Comment

This is being investigated, apologies for the inconvenience.

Comment

Working on it! Apologies for the inconvenience.

Comment

Could you please upload a corresponding console log? This error is new to us also and we need to investigate.

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Thank you!


17 Dec

Comment

Thank you for your report. Your crash appears to be a nondescript Deadlock - we’re investigating crashes of this nature.

Comment

I’ve responded to your query via the Support Portal - my reply may be in your ‘Spam’ inbox. :slight_smile:


15 Dec

Comment

Have informed the developer handling this. Thank you all.