FatsharkJulia

FatsharkJulia



03 Dec

Comment

It’s unfortunate that I can’t see any errors being reported in the backend.

Have you already ran through the list here?: https://support.fatshark.se/hc/en-us/articles/360007695698--Xbox-One-PS4-How-to-Resolve-Most-Connectivity-Errors


01 Dec

Comment

It looks like you managed to log in earlier, is that right? Around 10:30amish CET?

Comment

I’ve re-opened the internal report with a link to this. :slight_smile:

Comment

I looked up the existing report I made in our database and it appears to have been closed as “Works as Designed”.

Hammer/Mace & Shield is a slightly slower weapon handling-wise than the other shield weapons. Working as intended.

Comment

Oh no :frowning:

Is there anybody local to you that could have a look at your PC perhaps? It could be as simple as the GPU not being seated correctly!

Comment

Unfortunately I don’t have any immediate solutions for you, but I have raised this with our Engine Developers for investigation.

Comment

Sorry to hear this. Could you PM me your PSN ID please?


30 Nov

Comment

The weapon is likely still in the inventory but the issue here is that equipment does sometimes unequip itself (we’re investigating).

Comment

Please include the crash report produced. Thank you!

Comment

Thank you for letting us know!

Comment

Unfortunately I have no immediate solutions for you but rest assured we are investigating this particular crash. Apologies for the inconvenience.

Comment

We are investigating a reported increase in Backend Error: 1110. Apologies for the inconvenience.


27 Nov

Comment

Thank you all for your input; everything here has been linked in our database.

We’re moving over to the post linked below:

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Post

Heroes,

We’re aware the 3.4 release has had a negative impact on ping and even the stability of your connection for some.

To help us solve this, we would appreciate it if you could post in the comments below:

  • A description of your connectivity-related woes
  • Your most recent console log*
  • Your region
  • Your ‘Download Region’ in Steam (Steam :arrow_right: ‘Settings’ :arrow_right: ‘Downloads’)

Please include any other information you believe may be helpful for us.

*Your console logs can be located using the instructions below:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Naviga...
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Comment

Please include the crash report produced. Thank you.