FatsharkJulia

FatsharkJulia



25 Sep

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Any chance you could upload the associated console log too please? :blush:


21 Sep

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So it will reach the screen with the spinning V, and then the whole PC proceeds to lose responsiveness? Is that right?

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Your best bet would be to reach out to a local hardware expert for assistance, or to the vendor of the PC if it was purchased pre-built. It sounds like you’ve already tried most of what we would recommend in this situation, but there may be some other ideas here: https://support.fatshark.se/hc/en-us/articles/360038965013--PC-How-to-Resolve-PC-Crashes-Loss-of-Responsiveness-or-Blue-Screens-BSOD-


17 Sep

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Pinging the brains - ...

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16 Sep

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This confused, actually still confuses me too. But I’m looking at a similar issue I had raised in our database, and it was verified that this is the intended behaviour. :frowning:

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Sorry for the delay @Maskian. I think the best option here would be to contact your ISP (referencing https://5107.playfabapi.com/). They will ultimately be best suited to assist with this.

There are some solutions you could try here, but I think your issue is beyond that: ...

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15 Sep

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It’s an unfortunate side-effect of the underlying issue. :frowning: Our Backend Engineers have implemented additional logging in our backend to identify and, hopefully, resolve it sooner rather than later.


14 Sep


11 Sep

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Is this solved for you after a restart, @Stolpillret? :slight_smile:

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Is this still an issue for you @ChilledMoods?

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Working on it! Apologies for the inconvenience.


10 Sep

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I see that you were able to log in eventually, is everything okay now?


09 Sep

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Sure! Thank you for letting us know. :slight_smile: