FatsharkJulia

Sorry about this @Constrictus - it’s my understanding that our Console Developers are already aware of and working on this particular issue, but I’ve queried it to be sure.

I know you’re reluctant - but please try with 6 Worker Threads.

Noted - our developers are aware and working on addressing this. Thank you for your report.

To confirm, are you both playing on the Official realm (as opposed to the Modded realm)?

Looks like a corrupted installation here. Try Verifying the Integrity of Game Files via Steam:

1. Right-click Vermintide 2 in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify the Integrity of Game Files’ button
5. When complete, close and reopen Steam

It looks like you’ve since been able to log in and play as normal, is that right?

Sorry to hear this Chillice! Could you please send me the URL to your Steam profile, so we can look in to this?

We’re releasing a small update to our anti-cheat service (Easy Anti-Cheat) at 11am CEST, to address an issue. I believe it may help with what you’re experiencing here.

Could you let me know, after that time, if the crashes persist?

We’re releasing a small update to our anti-cheat service (Easy Anti-Cheat) at 11am CEST to address an issue. Now I can’t be sure, but it may help you.

Could you let me know, after that time, if the crashes persist (with the controller hooked up)?

This may explain the situation: https://support.fatshark.se/hc/en-us/articles/360005177317--PC-Help-Why-have-my-items-disappeared-

I should add - if the error is occurring for all of you, and you’re all using the same ISP, I’d recommend that you contact your ISP and explain your connectivity issues to https://5107.playfabapi.com/ . They may be able to identify the issue on their side.

Firstly, are you using a VPN, or anything else that could potentially be interfering with your connection to our servers?

Secondly, have you made any changes to your computer’s hosts? (C:\Windows\System32\drivers\etc)

Lastly, it’s always worth scanning your PC for viruses and malware.

Unfortunately, your GPU - the Intel® HD Graphics Family - is substantially below the minimum requirements for Vermintide 2. This is likely to result in an unstable experience.

In this situation, the support we can offer is limited and can only recommend submitting a refund request via the Steam client.

Unfortunately, your GPU - the Intel® UHD Graphics 620 - is substantially below the minimum requirements for Vermintide 2. This is likely to result in an unstable experience.

In this situation, the support we can offer is limited and can only recommend submitting a refund request via the Steam client.

We appreciate the update!

Thank you. I’ve queried this with our Backend Engineer and hope to have an update for you soon.

Sorry about your crashes - I can’t identify the cause myself, so I’ve raised your post with our developers and hope to have an update for you next week.

Apologies for the inconvenience.

Please see: https://support.fatshark.se/hc/en-us/articles/360005177317--PC-Help-Why-have-my-items-disappeared-

Sorry about this - your account data was corrupted. This should now be resolved, and you should no longer encounter an error on launch.

That’s odd. Could you try a ‘Selective Startup’ by:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC
6. Launch Vermintide 2 as normal, and see if the issue persists