FatsharkJulia

FatsharkJulia


23 Apr

Comment

I believe this is an issue with the UI Improvements mod.

Comment

Sorry to hear this. I’ve popped your report over to our console crew.

Comment

Are you able to upload your most recent console logs? Those attached are quite outdated. Thank you!

Comment

Certainly!

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

You’ll want to look for the log that has the same timestamp as the crash dump you’ve uploaded here. Thank you! :slight_smile:

Comment

So it appears your crashes are occurring in a DLL that belongs to the Steam overlay. Could you try disabling the Steam overlay please?

Comment

Thank you for your report. Could you please upload your user_settings.config using the instructions below:

  1. Press the Windows key + R
  2. Enter %appdata% and select ‘OK’
  3. Navigate to \AppData\Roaming\Fatshark\Vermintide 2
  4. Upload the user_settings.config here or send it via PM

I can then pop this over to QA who will be able to attempt to reproduce the issue. Thank you! :slight_smile:

Comment

Could you upload the console log that corresponds with this particular session please?

Comment

Could you upload the console log that corresponds with this particular session please?


19 Apr

Comment

Perfect. Thank you.

Comment

Maybe my brain’s in holiday mode, admittedly I’m confused. :smiley:

So only the Modded Realm will work in DirectX 11, and not the Official Realm?

In DirectX 12, the Official Realm works? What about the Modded Realm?

Please correct me. :smiley:

Comment

This is odd - I’ll let one of our Engine Developers know.

Comment

Oh no. :frowning: I need to speak with one of our Engine Developers about this, but unfortunately there will be a delay until next week due to the Easter break, apologies.

Comment

I see. I’ll need to query this with one of our Network Engineers, but unfortunately everybody is away until next week due to the Easter weekend.


18 Apr

Comment

Thank you for your report, we appreciate you putting this together. We’re looking to overhaul this ability in a later update.

Comment

Thank you for reporting, we’ll look in to this. In the mean time I would recommend playing with it disabled to avoid the drop in performance, apologies for the inconvenience.

Comment

Could you try enabling the ‘Small Network Packets’ option within the ‘Network’ panel, and let me know whether there’s any improvement?

Comment

That’s unfortunate. The latest crash report provides us with some more information though, which is helpful. Could you please try:

  1. Press the Windows key + R
  2. Enter %appdata% into the search input
  3. Navigate to \AppData\Roaming\Fatshark\Vermintide 2
  4. Right-click ’ user_settings.config ’ and open in Notepad or a similar program
  5. Locate the line that says ’ deadlock_timeout = 15
  6. Change the number 15 to 60
  7. Save your changes
  8. Re-launch Vermintide 2

I’d be keen to know whether this helps. Keep us posted!

Comment

It’s my understanding that the Crest of the Exceptional Bone Collector was awarded to those who pre-ordered.


17 Apr

Comment

I’ve spoken with one of our Console Developers about this and we believe this is more of a local issue. Vermintide 2 operates in protected memory and should never be able to directly crash the console, nor do we have anything to do with the overlaying messaging system. Sorry we can’t be of more help.

Comment

Sorry to hear this. To start with, could you please try repairing Easy Anti-Cheat using the EasyAntiCheat_Setup executable located here:

C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheat




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