FatsharkJulia

FatsharkJulia



03 Apr

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Thank you for your report, we are aware of this issue.


31 Mar

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I’ve queried this internally to see if anybody has any ideas on how to resolve this.

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Hi @Guds, am I right in saying you’ve since been able to log in and play as normal?

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Thank you, we’re looking in to it.

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Could you try briefly disabling any Anti-Virus on the PC, and see if the error persists?

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Could you please screenshot the error being produced by Windows, and upload it here?


30 Mar

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Error 1127 indicates our backend provider is experiencing some disruption, however it’s my understanding that this is solved now.

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Error 1127 indicates our backend provider is experiencing some disruption, however it’s my understanding that this is solved now.

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Error 1127 indicates our backend provider is experiencing some disruption, however it’s my understanding that this is solved now.

Could you try again with BullGuard disabled?

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Sorry Guds, could you also please provide us with your most recent console logs? Your console logs can be located using the instructions below:

Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Thank you in advance.

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This occurs when Steam doesn’t recognise DLC ownership correctly (as mentioned above) - keep restarting, and it’ll resolve itself. :slight_smile:

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This occurs when Steam doesn’t recognise DLC ownership correctly - keep restarting, and it’ll resolve itself. :slight_smile:

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Try briefly disabling BullGuard, and see if the issue persists.

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Sorry, I’m not sure I understand. I take it you’ve made no changes to your computer’s hosts?

Unfortunately, this is a localised issue that we aren’t able to solve on our end.


29 Mar

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So being able to play the Modded realm isolated the issue to our anti-cheat service, Easy Anti-Cheat. Could you please:

Remove the ‘Certificates’ directory located here:

C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\EasyAntiCheat

Then, proceed to repair Easy Anti-Cheat using the EasyAntiCheat_Setup executable located here:

C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheat

Then, ‘Verify Integrity of Game Files’ via Steam:

  1. Right-click Vermintide 2 in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify the Integrity of Game Files’ button. This may take several minutes
  5. When complete, close and reopen Steam
  6. Launch Vermintide 2
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Thank you Froh!

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Hey Guds, could you PM me the URL to your Steam profile so we can check for potential account corruption?

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Have you recently made any changes to your computer’s hosts? (C:\Windows\System32\drivers\etc)

I ask as changes to the hosts can result in this error.

Otherwise, I can only recommend that you continue to press the issue with your ISP. :frowning: