Unfortunately, there is no crash data in the console log provided.
Could you please copy and paste the crash report produced (containing the long ‘GUID’ string) when this next occurs?
Unfortunately, there is no crash data in the console log provided.
Could you please copy and paste the crash report produced (containing the long ‘GUID’ string) when this next occurs?
What is the URL to your Steam profile, @Folferz?
Could you see what happens if you were to switch to DirectX 11 within the launcher’s ‘Settings’ menu?
I understand!
I see you’re able to connect to your buddies as normal - are you all located within the same area?
Is there any numbers or any other information accompanying the error, Yoda?
I believe this is a known issue, but can’t be sure without seeing the entirety of the log. It would be appreciated if you could upload the entire document.
I appreciate this isn’t always an option, but would you be able to briefly connect your PC to a mobile data hotspot, purely to see if the same issue occurs?
This will help us isolate the issue.
I have responded via the Support Portal. Please allow 24 hours for a response, I am the only one covering customer service here unfortunately.
Hi @Sleepchicken - I’ve responded to your query via the Support Portal. We’ll continue our chat there.
We are aware of and looking in to this issue. Thank you for your report.
I’d recommend that you run through the solutions here: https://support.fatshark.se/hc/en-us/articles/360038965013--PC-PC-crashing-losing-responsiveness-or-Blue-Screening-BSOD-
Apologies for the delay @Chillice, this should now be resolved for you. Please let me know if you have any problems.
You can always bypass the launcher completely (instructions here, at the bottom of the page): https://support.fatshark.se/hc/en-us/articles/360021423613--PC-Problems-with-the-launcher-
Does the whole PC become unresponsive - resulting in you needing to restart the PC?
This is the primary information you need to run with - lots of potential solutions online, some as simple as reinstalling the GPU driver. May be worth reaching out to Microsoft Support.
The Vermintide 2 crash dump will be of no use in this scenario.
In cases of regular, non-BSOD crashes in Vermintide 2, what we need to see is the crash report produced which will contain a long ‘GUID’ string.
Your installation appears to be corrupted. Have you ran through every solution here?: https://support.fatshark.se/hc/en-us/articles/360021425793--PC-How-to-resolve-data-corruption-errors
As above, unfortunately it’s unlikely Easy Anti-Cheat will be whitelisting this.
It would be ideal if you could try another controller, if that’s an option for you.
Technically intended, but not ideal. We’ll see if we can alleviate this.