FatsharkJulia

FatsharkJulia



01 May

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Not strictly an issue, but we can understand the confusion.


30 Apr

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Hi @asan.arifov, apologies for the delayed response. Is this still an issue for you?

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Apologies, we’ll have this resolved in our next patch.


29 Apr

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Looks like a potentially incomplete installation, please Verify Integrity of Game Files using the instructions below, and see if the issue persists:

  1. Right-click Vermintide 2 in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify the Integrity of Game Files’ button. This may take several minutes
  5. When complete, close and reopen Steam
  6. Launch Vermintide 2

27 Apr

Comment

Could you upload the associated console log, please? :slight_smile:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
Comment

Our service provider was particularly unstable over the weekend. Because of that, it’s hard to know whether your issues are the result of that or if something else is at play. Would recommend that you continue to monitor it over the next couple of weeks.

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You’re very welcome! Pleased to hear that sorted it. :slight_smile:

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Hm, it’s odd that you would encounter this particular crash on attempting to connect to others.

Could you try lowering your ‘Worker Thread’ count within the launcher’s ‘Settings’ menu down to 6?

Comment

Sorry to hear this @Jobogriff. I understand you’ve already ran through the solutions on the page dedicated to this error, which is what we would usually recommend.

Did you contact your ISP, and if so, what did they say?

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Could you please include a copy of the crash report produced?

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Thank you, I can see you participated in the Winds of Magic Beta. I’ve added the Skull-Sworn to your inv...

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25 Apr

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Please see the response from development below:

It’s impossible for us to diagnose the root cause, but all the provided evidence is pointing towards the routing between you and your friend being faulty somehow. Contacting your ISP about this issue might help provide an avenue for identifying the faulty element. Beyond this advice, it doesn’t look like there is anything more we can do to help unfortunately. Apologies.


24 Apr

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Are you using Avast or AVG Anti-Virus?

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We are discussing this internally - but are unable to come to a conclusion as of yet. Will update accordingly.

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Excellent, that would be Joakim from our QA department!

I will stay in contact with him to see how we’re progressing with this case. Please let me know if you have any problems or questions.

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I can see you’re playing now, so I’ll assume this was a brief hiccup. :slight_smile:


23 Apr

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Could you try disabling it briefly to see if the same issue occurs?

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Hello! Are you using Avast or AVG Anti-Virus?


22 Apr

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Would you be happy for a member of our QA department to contact you and arrange a time where you can attempt to connect to one another?

We can then monitor the network activity on our end, and ideally identify the issue.

They will provide all instructions, and it shouldn’t take long. Please send over the URL to your Steam profile if you’re okay with this. :slight_smile: