FatsharkJulia

FatsharkJulia



14 Apr

Comment

I’ve moved this to Technical Support and plan to query with this with our developers on Monday. This has been a known issue for a while, but it’s odd that it would only occur for you now.

Comment

It appears the ‘Focused Channelling’ Blessing was extracted from the Rifthaven Mk II Purgatus Force Staff on Thursday the 13th of April at 13:42:22 UTC, consequently destroying the weapon.

Post

Issue Description:
Don’t mind me!

Steps to Reproduce:

  1. Wake up (wake up)
  2. Grab a brush and put a little make-up

Mission Name (If Applicable):
Chop Suey

Platform:
[Steam/Microsoft Store]

Player ID:
Toxicity

Approx. Time of Issue & Timezone:
2001

Reproduction Rate:
Constant (100%)


Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Test Image409×599 293 KB
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13 Apr

Comment

It looks like you extracted a Blessing from the weapon on Tuesday the 11th of April at 22:04:24 UTC, which somehow occurred whilst the weapon was equipped, hence the error displayed.

I have restored the weapon for you, please see if that resolves the issue.

Comment

We’ve attempted to manually resolve the issue, could you try now please?


12 Apr

Comment

I’ll let you know. Thank you!

Comment

Could you double-check for updates? It seems to think you’re running an outdated Windows build for some reason.

Comment

There seems to be some instability with certain Russian ISPs at this moment - I’m looking in to it!

Comment

Thank you :slight_smile: we’re on the case.

Comment

Hello! Do you have the latest Windows 10 updates installed?

Comment

It would be helpful if you could upload a console log from a session where this has occurred, and your darktide_launcher.log please. :slight_smile:

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Comment

Thank you for your detailed report. :slight_smile: Did this issue correct itself eventually, or is this still occurring for you?

Comment

It would be helpful if you could upload a recent console log and your darktide_launcher.log please. :slight_smile:

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11 Apr

Comment

This issue is an inconvenience but usually clears on its own - are you still having problems?

Comment

Could you try removing your AppData? This will clear any custom options including your keybindings:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark
  4. Delete the entire Darktide directory

Afterwards, please launch as normal and see if there’s any improvement.

Comment

We are working on this. Thank you for reporting!

Comment

I believe this is already on our radar, but you might be able to copy and paste the crash report (as opposed to uploading the console log, which is too large) in here instead.

Comment

We are looking in to the crash you’ve reported. The next time you notice your character appearing to carry another weapon, could you upload the corresponding console log here so we can look in to it please?

Comment

Thank you for your detailed report. Could you tell me which part of the world you’re playing from, and the name of your ISP please?