FatsharkJulia

FatsharkJulia



13 Mar

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Can you recall when this started, or has it always been an issue for you?

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I apologise I have no immediate solutions for you but I’ve made note of this. Thank you for taking the time to let us know.

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Unfortunately no resource will be dedicated to this as Linux is unsupported.

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There is usually an underlying driver or hardware-related explanation for cases where the PC loses responsiveness/restarts. Please see if anything here can help:

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09 Mar

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This appears to be mod-related, but I can’t be sure which exactly is the culprit.

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To confirm - is this an issue with Darktide, or Vermintide 2? :slight_smile:

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No problem - I’ll DM you now!

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I understand you had some success after the reinstall @Roibr, but it looks like they’re back with a vengeance after your latest comment? I still see many references to your GPU in the crash data. You may want to try switching to the experimental build:

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Are you still experiencing this, @Jasper_of_the_Dawn? Would you like me to help you with a refund?

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I’ve raised this with our developers for investigation, but I suspect some relation to your GPU drivers. Could you try a clean re-installation?:

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Sadly we’re not able to, especially in cases like this where there is no crash data to work with.

I’m happy to help with a refund, and I’ll DM you shortly.

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No problem, could you DM me the URL to your Steam profile please?


08 Mar

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I’ll let you all know the moment I know about how development intend to remedy this.

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We are actively looking in to reports of issues with items purchased recently from Sire Melk’s.

Existing reports may be merged here, to help us keep track of the issues being reported.

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I think we might have the incorrect darktide_launcher.log from the Beta period. Please could you upload the log using the instructions below?:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\MicrosoftStore\Darktide
  4. Locate the darktide_launcher.log in this directory
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Thank you for letting us know - I’ve raised this with our developers.


07 Mar

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Would you be able to upload (as opposed to copy-pasting) your logs instead please?

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This is unfortunately a complicated issue and much of the required crash data is missing, which is an issue in itself that we need to resolve.

Could you see if anything here is able to help?:

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Could you try playing after a ‘Selective Startup’? I suspect some interference from an external application here:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load Startup Items’
  5. Reboot your PC
  6. Launch as normal, and see if the issue persists